Medical Assistant II - Transplant Clinic

Fred Hutchinson Cancer Center•Seattle, WA

23h•Onsite

About The Position

Performs a variety of patient care, technical, and administrative duties to assist practitioners and other members of the health care team in providing high-quality patient care through the health care system. The Medical Assistant participates as a team member in the overall functioning of the clinic. The Medical Assistant is responsible for the flow of the patients for assigned providers (as applicable) each day. They perform duties and procedures as described in the Primary Responsibilities section. Our transplant clinic nursing and medical assistant teams provide specialized care for patients receiving assessment and treatment for blood and marrow transplant patients in three specialized areas: allogeneic, autologous and pediatric. Patients receiving care in the Transplant Clinic receive ongoing care over multiple months from a dedicated, multidisciplinary care team.

Requirements

Completion of a medical assistant program offered by a school accredited by the Accrediting Bureau of Health Education Schools (ABHES) or a program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP); or Military training or experience may also satisfy the training and experience requirements
Certified Medical Assistant in the State of Washington and must be familiar with the State's conduct and standards of practice.
Current Surgical Technologist Registration in the State of Washington within 30 days of hire as applicable, depending on location
Current BLS AHA Health Provider Card (or equivalent course, such as by the American Red Cross) and renewal required every two years
2+ years relevant work experience
Willingness to participate in the process improvement initiatives
Proficient in email and word processing systems
Experience with Electronic Medical Records
Strong interpersonal and customer services skills
Ability to work in a fast paced, complex healthcare environment
Ability to multitask, prioritize and problem solve
Ability to communicate (verbally and in writing) in a clear and concise manner
Ability to follow direction and guidance
Ability to recognize limitations and seek help
Ability to identify learning needs and plan learning opportunities
Ability to appropriately respond to emergencies or disasters per clinic protocol and scope of practice

Responsibilities

All Essential Functions of the MA I position
Leave paperwork / Prior Authorizations /Prescriptions refills
Answering / screening incoming phone calls
Coordinating outside labs results and notify pt. of norm labs results
Acts as preceptor/ trainer
Reinforce compliance in billing / coding
Facilitates distribution of clinical contacts, schedules and care management tools
Monitor and assist with clinic flow
Request medical record from external/internal facilities and prepare for provider review
Collaborate with clinic nursing supervisor to develop operational strategies and process improvements for department / unit
Assist in resolving and/or responding to non-clinical related patient complaints and inquiries