Medical Assistant II Trainee

Hamakua Health Center Inc•Kapaau, HI

8d•Onsite

About The Position

This trainee position involves learning and developing practical skills in a medical setting. Trainees will participate in online classes, observe health and safety codes, complete assignments, and successfully finish an accredited Medical Assistant Training Program. Upon completion, trainees will be eligible to earn the Certified Clinical Medical Assistant credential. Training and program costs are covered for trainees who successfully complete the program and commit to a two-year service term. A successful trainee needs strong time management and basic computer skills, flexibility, and a readiness to learn. Outstanding trainees are receptive to feedback, build good relationships, and are well-organized and willing to assist wherever possible. The medical assistant collaborates with nursing and provider staff to support primary patient care, prioritizing and organizing tasks. They must adhere to company policies, state, and federal regulations, demonstrating superior interpersonal skills, facilitating support, and effective teamwork.

Requirements

High school diploma or GED
Functional competency in Reading, Writing and Math
Excellent problem-solving and troubleshooting skills
A growth mindset and passion for learning
Complies with all HIPAA regulations.
Capacity to work effectively with different types of people with diversity of age and culture.
Demonstrate above average organizational capabilities.
Demonstrate above average teamwork capabilities.
Courteous, honest and professional.
Able to communicate and relate well with physicians, clinical support staff and other HKH employees.
Able to provide innovative input into the development of the clinic and its processes.
Maintains appropriate licensure and certification including meeting and/or exceeding CME requirements.
Efficient, organized and accurate.
Must pass pre-employment background and drug screen checks.
Visual acuity and manual dexterity to assist with procedures, perform and interpret lab results, and interface with computer.
Auditory acuity to handle phone calls and extensive patient interaction.

Nice To Haves

Driver’s license recommended

Responsibilities

Learn and develop practical skills.
Participate in online classes.
Observe all health and safety codes.
Complete assignments and competencies.
Successfully complete an accredited Medical Assistant Training Program.
Collaborate with nursing and provider staff in supporting primary care of the patient.
Prioritize and organize tasks related to patient care.
Support the Company’s mission and adhere to Company policies and procedures, as well as applicable state and federal regulations.
Demonstrate superior interpersonal skills, facilitation of support and patient care tasks as part of the patient care team, and effective teamwork.
Enroll in training program identified by health center and completing all coursework and exam at a least a passing level.
Engage in on-the-job learning with designated mentor and learn to perform tasks independently.
Perform patient care and support tasks (within scope and training).
Observe all health and safety procedures and workplace policies.
Remain open to receiving feedback and strive to continuously improve skills and knowledge.
Engage with colleagues and patients in a professional, respectful and compassionate way.
Prepare room and patient for examination. Obtain vital signs and chief complaint. Appropriate document in the patient record.
Follow universal precautions.
Perform laboratory and diagnostic testing, maintain controls and records.
Answer, screen and triage telephone calls. Take accurate messages and distribute to the appropriate personnel within the guidelines of the practice.
Schedule tests and referral appointments for patients.
Administer oral and injectable medication. Transmit prescriptions to pharmacies.
Engage and help promote patient/family teaching as appropriate; and provide an educational environment for patients and patient families.
Provide explanation of lab results, diagnostic testing results and provider orders to patient/family as directed by provider.
Assist with cleaning and stocking of exam rooms.
Facilitate process for quality specialty medical diagnostic and therapeutic services to be available to patients via appropriate referral and tracking for follow-up.
Maintain all logs and required checks (i.e., refrigerator temps, medications, oxygen, etc.).
Maintain practice standard by participating in in-services, committees, etc. May assist in developing and implementing quality control and practice policies.
Inventory, order and restock areas, as necessary.
Maintain and clean equipment, autoclaving procedures and environmental safety as required.
Participate in patient care equipment maintenance and quality monitoring.
Provide clerical services and clinical services as required to maintain an effective flow. Cross train to work both clerically and clinically.
Provide care for patients, which is age specific to their physical and safety needs, psychosocial concerns and educational level.
Demonstrate a positive team attitude and has interpersonal skills to effectively and appropriately communicate with clients, their families, providers and co-workers.
Work in an EMR environment.
Demonstrate knowledge of emergency equipment (location, use, and maintenance).
Other duties as assigned.