Medical Assistant II - Psychiatry and Behavioral Medicine

The Medical College of Wisconsin • Wauwatosa, WI

3d • Onsite

About The Position

Under the direction of clinic leadership, facilitate efficient clinic flow by maintaining excellent patient care and customer service by performing patient care duties.

Requirements

• High School Diploma or equivalent
• 2 years medical assisting experience or graduated from an accredited Medical Assistant Program.
• NRCMA (Nationally Registered Certified Medical Assistant) or AAMA (American Association Medical Assistants)
• Knowledge of biology, clinical judgment, medicine, cultural awareness, and consulting.
• Medical documentation, interpersonal, practice-based learning and improvement, empathy, and decision making skills.
• Ability to prioritize work assignments and take direction.
• Excellent oral and written communication skills.
• Computer skills and experience with electronic health records.

Nice To Haves

• Appropriate experience may be substituted for education on an equivalent basis.

Responsibilities

• Perform patient rooming and greeting; obtain vital signs, including blood pressure, pulse, weight, and height.
• Review and update smoking status, allergies, substance use, and medications for provider reconciliation.
• Review and update documentation in Epic using the patient’s hospital discharge summary, including medications; ensure the patient reviews the discharge medication list.
• Enter PHQ-9 and GAD assessment data into Epic.
• Administer injections and perform other clinical procedures, ensuring accurate and timely documentation.
• Prepare and package specimens for laboratory analysis as needed.
• Route laboratory results to providers for review.
• Assist with refill requests for both controlled and non-controlled substances.
• Support completion of medication prior authorizations.
• Maintain and stock the sample closet, including proper management of expired medications and biohazard waste.
• Maintain, stock, and order clinical supplies necessary for patient care.
• Assist with special projects as assigned.
• Support the administration of Spravato (Esketamine) nasal spray and monitor patients accordingly.
• Assist providers with mapping procedures for Transcranial Magnetic Stimulation (TMS) patients.
• Perform additional duties as assigned in accordance with the guidelines of the National Medical Assistant Certification.

Benefits

• Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental.
• Flexible Spending options
• 403B Retirement Package
• Competitive Vacation and Paid Holidays offered
• Tuition Reimbursement
• Paid Parental Leave
• Employee & Family Assistance Program (EFAP)
• Pet Insurance
• On campus Fitness Facility, offering onsite classes
• Additional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED