Medical Assistant II-Primary care

Nemours Children's Health•Milford, DE

2d•Onsite

About The Position

The Medical Assistant (MA) is an important liaison between the patient/family, provider, and other care team members. The MA is responsible for coordinating patient flow by assisting in clinical data collection and review for patient intake, ensuring the appropriate information is available to the provider, and entering pertinent history in the medical record. The MA performs and assists with clinical procedures in accordance with divisional/department responsibilities as directed by the provider and per protocol. The MA helps to orient and precept new associates. This full-time Medical Assistant position is 40 hours per week, Monday through Friday. Candidates must have completed a Medical Assistant program or hold current Medical Assistant certification and are required to submit an updated resume with their application. Practice hours are Monday through Thursday, 7:30 a.m. to 6:30 p.m., and Friday, 7:30 a.m. to 5:00 p.m., with participation in a rotating Saturday schedule every other week from 7:45 a.m. to 3:30 p.m. This role includes an evening shift expectation once per week until 6:30 p.m. and a minimum commitment of six Saturdays per year.

Requirements

Successful completion of an accredited Medical Assistant program and certified as a Medical Assistant
Acceptable certifications are: Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), National Certified Medical Assistant (NCMA) and Clinical Medical Assistant (CCMA)
AHA BLS certification must be obtained within 90 days of start date
2-4 years of experience

Responsibilities

Greets patients and families at the clinical setting according to Nemours Standards of Behavior.
Verifies patient identity using two patient identifiers (name and date of birth).
Prepares exam rooms, clinic equipment and computer technology by maintaining inventory and supplies for the outpatient visit.
Rooms patient ensuring appropriate documents are with the patient, including required diagnostic reports.
Receive, unpack, store, inventory, transport non-controlled medications and clinic supplies
Obtain and document height, weight, head circumference and vital signs.
Documents reason for visit, chief complaint and initiates orders defined using smart sets as appropriate for scope of service and Nemours’ protocol.
Assist with patient examination/treatment.
Perform and document point of care testing, and controls.
Administers and documents vaccines and approved medications as defined by policy as ordered and provides vaccine records to families
Perform and collect routine laboratory specimens
Operate required medical equipment.
Assist in the flow of patient care
Act as a liaison between support services, other clinical divisions, and patient regarding care and status of wait times.
Make confirmation calls that are not completed by automated systems to ensure all visits are in “confirmed” status prior to visit or per Department protocol.