Medical Assistant II - Primary Care Fishers

IU Health•Fishers, IN

17h•Onsite

About The Position

We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day. Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. May precept current MA team members or MA Externs as requested by leadership.

Requirements

AHA Basic Life Support for healthcare workers certification required.
High school diploma or equivalent required.
New hires and promotions after October 5th, 2025, will require graduation from a Medical Assistant program.
Knowledge of OSHA, CLIA, and ADA required.
TB validated (to administer or read) or validation obtained within 6 months of hire may be required.
Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
Requires basic math and accurate data collection and entry skills.

Nice To Haves

Phlebotomy experience preferred
Knowledge of ICD-10 and CPT coding preferred.
Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.
Knowledge of standard laboratory and medical procedures.
Knowledge of insurance plans and third-party payers.

Responsibilities

Approximately 70% rooming patients and 30% administrative responsibilities
Manage patient messages, paperwork, and prior authorizations
Assist with both clinical and administrative duties
Rooming patients and completing intake
Assisting providers with patient care
Managing patient messages
Scanning and maintaining medical records
Preparing exam rooms and supporting clinic workflow
Performs registration and scheduling activities per organizational and departmental procedures.
Maintains EMR files and performs general front office functions as needed.
May perform computerized physician order entry, only if directed by assigned physician.
May precept current MA team members or MA Externs as requested by leadership.