Medical Assistant II Physician Practice

Franciscan Alliance, Inc.

7d•Onsite

About The Position

The Medical Assistant is responsible for performing a variety of clinical duties for multiple ambulatory clinics. The Medical Assistant provides professional standard care procedures such as recording vitals, updating patient medical history, administering vaccines and immunizations, and preparing patients for examination under the supervision of the provider. This position assists providers and staff in coordinating patient care, scheduling appointments, executing physician orders for lab testing, durable medical equipment, referrals, and other appointment follow up details, entering information in electronic medical record systems, and functions as a liaison between patients, coworkers, and providers. Franciscan Health is a non-profit health care ministry with primary and specialty care physician groups located throughout Indiana. Franciscan is known for our mission of caring. Our values of Respect for Life; Fidelity to Our Mission; Compassionate Concern; Joyful Service; and Christian Stewardship extend to our employees and patients. With 11 hospital ministries, Franciscan Health is one of the largest Catholic health care organizations in the Midwest. Franciscan Health includes over 1,000 employed physicians and advanced practice providers. Franciscan providers enjoy a team approach to care. Of our 260+ locations, many are nationally recognized Centers of Health Care Excellence.

Requirements

High School Diploma/GED
Program Medical Assisting
In lieu of program, 5 years of medical assistant experience
Basic Life Support Program (BLS) - American Heart Association
Registered Medical Assistant (RMA) or American Allied Health, or Certified Medical Assistant (CMA) or American Association of Medical Assistants (AAMA) or Medical Assistant (RMA) - American Medical Technologists (AMT) or Registered Medical Assistant (RMA) - American Registry of Medical Assistants or Nationally Registered Certified Medical Assistant (NRCMA) - National Association for Health Professionals (NAHP) or National Certified Medical Assistant (NCMA) - National Center for Competency Testing (NCCT) or Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA)

Responsibilities

Provide direct patient care, which may include rooming patients, taking vitals, obtaining a comprehensive medical history, administering vaccines, injections, and medications, phlebotomy, point of care testing and medication reconciliation.
Must be able to perform blood draws
Provide customer service to internal and external customers via phone, electronic, and in person.
May perform patient registration duties.
Initiate and follow through on prior authorizations, referrals, and medication refills.
Enter patient information into an electronic medical records system and use systems to produce and conduct referrals, prior authorizations, medication research, and other related duties.
Knowledge of terminology used in diagnosis and classification of illnesses, injuries, and disabilities.
Follow directions as communicated in a variety of ways.
Show sincere interest in others and their concerns.
Understanding of patient handling techniques.
Knowledge of pharmaceutical terminology, generic and trade names, and ICD coding.
Develop effective relationships with patients, hospital departments, and other external parties.
Effectively communicate verbally and in writing.