Medical Assistant II-Multi-Speciality-Zionsville

Indiana University Health System•Zionsville, IN

22h•Onsite

About The Position

Medical Assistant II-Multi-Specialty Clinic. This is a full-time, 40 hours/week position with day shifts, Monday-Friday, 7:30 AM – 4:00 PM, with Thursdays from 6:30 AM – 3:00 PM. No weekends or IUH observed holidays. The clinic supports 5 specialties and offers a hands-on role with in-house phlebotomy. It's a close-knit, small team that works collaboratively in a relaxed, easy-going clinic pace. The role involves patient rooming, frequent phlebotomy, a balance of 80% clinical and 20% administrative work, and cross-training to support the front office as needed. This position is ideal for strong multi-taskers who are self-driven and proactive, and team-oriented individuals who enjoy building relationships. The majority of time is spent on rooming and phlebotomy, with support from a small team of Medical Assistants. There are opportunities for growth through a Medical Assistant career ladder, supportive providers, strong team connections, and a slower-paced, patient-focused environment. IU Health is Indiana's leading healthcare system committed to compassionate, patient-centered care, offering professional development, a collaborative team environment, and a focus on improving community health.

Requirements

AHA Basic Life Support for healthcare workers certification required
High school diploma or equivalent required
Graduation from a Medical Assistant program required
Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC)
Knowledge of OSHA, CLIA, and ADA required
Knowledge of ICD-10 and CPT coding required
Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists
Requires basic math and accurate data collection and entry skills

Nice To Haves

Other advanced life support certifications may be required per unit/department specialty according to patient care policies
TB validated (to administer or read) or validation obtained within 6 months of hire preferred
Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire
Knowledge of standard laboratory and medical procedures
Knowledge of insurance plans and third-party payers

Responsibilities

Perform patient rooming (typically supporting one provider at a time)
Conduct frequent phlebotomy
Balance of 80% clinical / 20% administrative work
Cross-train to support front office as needed
Perform duties associated with direct patient care and clinical direction
Assure completeness of ordered procedures and treatments
Assure smooth patient flow
Perform general lab work
Instruct patients concerning procedures, treatments and needs
Ensure medical orders and referrals are carried out accurately and in a timely manner
Perform registration and scheduling activities per organizational and departmental procedures
Maintain EMR files and perform general front office functions as needed
May perform computerized physician order entry, only if directed by assigned physician
Precept current MA team members or MA Externs as requested by leadership