About The Position

The Medical Assistant I provides clinical office support to physicians and surgeons and performs patient-care and administrative duties necessary to deliver quality patient care. The role focuses on basic patient rooming, EKGs, Point of Care Testing, and documentation in EPIC. The Medical Assistant supports patient flow and care by preparing patients and examination rooms, collecting and processing specimens, performing venipuncture and/or EKGs, taking vital signs, assisting physicians with procedures, and relaying instructions to patients and families. Administrative duties may include managing medical records and charts, obtaining reports and referral information, completing forms and requisitions, entering orders in EPIC, preparing prescription refill requests for physician review and approval, and scheduling or registering patients. The role also involves maintaining and restocking supplies, preparing instruments in accordance with sterilization and infection-control policies, checking expiration dates, and following safety procedures and personal protective equipment requirements.

Requirements

  • High school diploma or GED.
  • Graduation from an accredited Medical Assistant program.
  • BCLS certification from the American Heart Association.

Nice To Haves

  • One to two years of experience in a medical clinic is preferred.

Responsibilities

  • Perform assigned patient-care duties, including venipuncture and/or EKGs, checking schedules, and organizing patient flow.
  • Accompany patients to examination or procedure rooms and assist with walking, transferring, dressing, and other needs.
  • Collect and process specimens and perform point-of-care testing; prepare patients for examinations.
  • Assist physicians with procedures, take vital signs, and relay instructions to patients and families.
  • Answer calls and provide pertinent information.
  • Send and receive patient medical records and obtain laboratory and X-ray reports, hospital notes, referral information, and related documentation.
  • Complete forms and requisitions and maintain charts to ensure information is completed and filed appropriately.
  • Enter orders in the EPIC electronic medical record or prepare prescription refill requests for physician review and approval.
  • Inventory, order, and restock medical supplies as applicable.
  • Set up examination rooms and instruments in accordance with sterilization techniques and hospital and infection-control policies.
  • Check expiration dates on medications and medical supplies and dispose of items according to institutional policy.
  • Maintain a safe, secure, and healthy work environment by following standards, procedures, and legal regulations.
  • Follow personal protective equipment requirements for protection from blood and other potentially infectious body fluids, chemical disinfectants, radiation, and other hazardous substances.
  • Assist with maintaining medical charts.
  • May schedule appointments and register patients, and update demographic and insurance information.
  • May check, verify, and update insurance information using internal or web sources.
  • Perform other duties as assigned.
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