MEDICAL ASSISTANT I

RAVENSWOOD FAMILY HEALTH CENTERPalo Alto, CA
Onsite

About The Position

Under direct supervision, the Medical Assistant provides clinical support to patients as a member of a care team, which includes medical physicians, nurse practitioners, physician assistants, nurses, health coaches, and other staff. Key tasks involve rooming patients, taking vital signs, verifying chief concerns, obtaining medical histories, collecting specimens for lab tests, anticipating patient and team needs, and documenting all patient interactions in the electronic health record. The role also includes other duties related to the comfort, care, and medical treatment of clinic patients.

Requirements

  • High School diploma or GED required.
  • Graduate from a Medical Assisting program required.
  • Bilingual/biliterate Spanish/English required.
  • Basic Life Support certification required.
  • Knowledge and experience working with electronic charting and scheduling systems.
  • Computer literate in a Windows-based environment.
  • Detail-oriented with a high degree of accuracy.
  • Ability to work independently as well as in a team.
  • Current California drivers license and ability to travel between clinics.

Nice To Haves

  • Bilingual/biliterate Tongan/English highly desirable.
  • Minimum one year of experience working in primary care or community clinic in addition to internship/externship strongly preferred.
  • Experience in Women's Health or Pediatrics preferred.
  • Up to date with COVID-19 vaccines per current CDC guidelines strongly recommended.

Responsibilities

  • Cleans and sets up rooms in preparation for exams.
  • Prepares electronic record for documenting patient visits.
  • Collects vital signs (temperature, BP, weight, pulse, height, head circumference, BMI etc.) per protocols.
  • Collects and documents chief complaint, screening questions, health histories, medications, and other appropriate information based on the patient's presenting concerns.
  • Assists providers during exams and/or medical procedures.
  • Follows through on provider's instructions; ensures that all of the patient's needs have been met.
  • Uses Standard and Personal Precautions in all appropriate situations.
  • Performs routine injections.
  • Collects and handles laboratory specimens and performs simple lab tests according to standard procedures.
  • Completes lab requisitions and vaccine logs, documents lab results, and other paperwork accurately.
  • Initiates specialty referrals including sending necessary provider documentation, imaging and test results.
  • Maintains patient confidentiality at all times.
  • Provides excellent customer service in a sensitive and non-judgmental manner.
  • Keeps pace with provider flow, works efficiently, notifying patients regularly regarding wait times.
  • Assists peers and others on the care team to ensure timely, optimum patient care.
  • Projects a professional image at all times, including adherence to dress code and standards of communication.
  • Other duties as assigned and requested.
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