Medical Assistant I-ABQ

Presbyterian System Services • Rio Rancho, NM

10d • Onsite

About The Position

Provides primary support to the provider by proactively anticipating the provider needs, preparing the patient for the visit using established patient preparation guidelines, maintaining efficient patient flow, and assisting the provider with treatments and procedures. Provides support for clerical functions to include scheduling, referrals, and prior authorizations. Performs activities to maintain a clean, stocked, safe, and well-organized patient care environment. Provides in-basket support with the EMR.

Requirements

• High school diploma or equivalent required
• Prior Healthcare experience preferred
• Successful completion of Presbyterian MA Advanced Skills Training within 12 months of hire
• BLS (AHA, Red Cross or ASHI Healthcare Provider) required
• Maintains current certifications in required emergency response trainings (i.e. BLS)
• Completes all Organizational, Department of Nursing and Department-Specific competency training/requirements within specified timeframe

Responsibilities

• Responsible for performing medical assistant procedures after completion of competency within organizations MA scope of work, under the supervision of a provider and PHS policy.
• Assists with procedures as determined by provider
• Collecting and preparing laboratory specimens
• Basic foot care
• May perform regulatory audits as designated by the Clinic Manger
• Assists with visit closure
• Participates with care team to meet patient care and clinic needs, working cooperatively with others to accomplish required work in a timely and efficient manner
• May perform scribe duties after completing PMG scribe training
• Performs other duties as directed
• Responsible for Kanban system for stocking exam and procedure rooms.
• Maintains a clean, organized, safe, well-stocked environment, and follows infection prevention and regulatory standards
• Provides support for clerical functions when needed to include scheduling, referral management, and prior authorizations
• Manages patients calls and in-basket messages
• Schedules patient appointments according to guidelines.
• Monitors providers schedule to identify no shows for rescheduling.
• May include, but not limited to, placing reminder calls to patients
• Manages prior authorization for durable medical equipment, diagnostics, medications and/or specialties
• Manages referrals for diagnostic testing or specialist
• Manages and maintains tracking of Advanced Directives, FMLA, and other patient forms.
• Uses cares principles as well as good listening, oral and interpersonal communication skills to create a supportive, therapeutic environment, and provides responsive, compassionate care in meeting patient, significant other, and family requests and needs
• Participates on interdisciplinary team to meet patient care and clinic operation needs, working cooperatively with others to accomplish required work in a timely and efficient manner
• Prepares patient for the visit using established patient preparation guidelines, collecting appropriate and accurate data, and providing all aspects of primary support to the provider
• Responsible for taking patient calls and initiating Telephone Encounter(s) for the providers and care team.
• Trained in various programs to include but not limited to scheduling, prior authorizations, and referral management.
• Communicates pertinent patient data to provider.
• Uses equipment and performs patient care procedures in a safe, competent manner according to defined standards of practice.
• Works collaboratively with the care team to meet process improvement goals and clinical quality metrics.
• Applies customer service principles as well as good listening, oral and interpersonal communication skills.
• Demonstrates CARES Commitments:CollaborativeBe AccountableRespectEngageServe in all endeavors related to job responsibilities

Benefits

• Educational and career development options, including tuition and certification reimbursement, scholarship opportunities
• Staff Safety (a wearable badge that allows nurses to quickly and discreetly call for help when safety is a concern)
• Differentials for night/weekend shifts, higher education, certifications and various lead roles (for eligible positions)
• Malpractice liability insurance
• Loan forgiveness through the New Mexico Higher Education Department
• EPIC electronic charting system
• free on-site and community-based gyms, nutrition coaching and classes, mindfulness and meditation resources, wellness challenges and more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED