Medical Assistant I

University of Maryland Medical System•Baltimore, MD

19d•Onsite

About The Position

The Medical Assistant I role involves a combination of clinical and administrative tasks, requiring adherence to the organization's core values. This position is responsible for patient intake, routine testing, specimen collection, maintaining supplies, and assisting with front desk operations. The role emphasizes compassion, empathy, and adherence to hospital policies regarding cleaning, disinfection, and patient care.

Requirements

High school diploma or equivalent required.
Completion of an accredited Medical Assistant program required.
Current BLS Certification required.
CPR certification required.
Knowledge of aseptic and sterile techniques.
Knowledge of blood and body fluid precautions.
Ability to perform basic clinical skills such as obtaining vital signs.
Ability to communicate effectively with patients, team members within the practice, and other members of the organization.

Nice To Haves

1 year of supervised work experience in a medical assisting field within the last 3 years (special circumstance for exception, vetted by HR Director and Department Director).
2 years of supervised work experience in a medical assisting field within the last 5 years (special circumstance for exception, vetted by HR Director and Department Director).

Responsibilities

Gathers and documents brief history and chief complaint in the medical record/EMR.
Follows established clinic workflows to facilitate efficiency and timely service to patients.
Prepares patient for examination by the health care provider.
Performs and documents vital signs (blood pressure, pulse, temperature) and risk screening on all patients per hospital policy.
Reports out of range values in vital signs and risk screening to the provider.
Performs routine clinic testing, including but not limited to: Urinalysis, vision testing, hearing screening, pulmonary function testing, pulse oximetry, etc.
Follows established guidelines or protocols where applicable to obtain necessary testing based on the chief complaint prior to the exam.
Obtains necessary blood and urine specimens per provider orders.
Stocks/restocks supply and exam rooms maintaining necessary supplies in clinical area.
Exhibits compassion and empathy for all patients and families at all times.
Performs cleaning and disinfection of environment of care according to hospital policy.
Give injections and tracking data in a computer program.
Assists with front desk operations to include but not limited to: patient check in and check out, scheduling, filing, patient phone calls, facility fee quotes, co-pay collections where applicable and informing patients of possible delays.