Medical Assistant I – Ambulatory Float Pool (Hiring Event)

UTMB Health•Galveston, TX

11d•Onsite

About The Position

This application is to attend a hiring event. All submissions will be reviewed, and applicants who are selected will be contacted directly with an invitation to interview. The Medical Assistant I role in the Ambulatory Float Pool provides technical, supportive, age-specific, and developmentally appropriate patient care functions for assigned clinical areas. This is a float position supporting all ambulatory network clinics, requiring travel to various locations.

Requirements

Certified Medical Assistant (CMA)
Registered Medical Assistant (RMA)
Completion of an accredited Medical Assistant (MA) program
Minimum of two (2) years of Medical Assistant experience in a clinical/ambulatory or critical care setting
Must be willing to obtain Medical Assistant certification within 90 days of hire

Responsibilities

Assists with patient flow within assigned outpatient clinic setting.
Responds in a timely manner to call-lights.
Provides comfort measures to patient / family.
Performs technical and supportive patient care skills, incorporating the patient's plan of care and following approved policy and procedure.
Obtains vital signs.
Appropriately documents chief complaint and reason for visit.
Uses aseptic techniques and infection control measures in the performance of duties.
Accurately collects excretory specimens, such as urine and feces.
Obtains blood samples by venipuncture.
Accurately performs tests, such as basic urine chemistry using chemical strips, guaiac, Ph, blood glucose, UPT, and hemocult.
Measures and records intake and output as ordered.
Prepares and assists patients undergoing treatments, examinations, and procedures.
Recognizes patient care priorities, treatment plan, objectives, and potential crisis.
Under direction of physician, provides other treatments and care to patients appropriate to training, as assigned.
Recognizes and communicates patient needs and unusual occurrences with patients / families.
Refills patient medications as requested, using the guidelines for the prescribing physician/provider in their assigned area and in accordance with the policy C51, Prescription Refill Management for Ambulatory Care Services.
Safely and properly administers medications as assigned.
Accurately documents / communicates interventions and measurements.
Communicates relevant information to appropriate health care provider.
Under supervision, completes accurate, concise, and legible documentation on patient clinic record.
Assists with medication reconciliation as required.
Assists in the maintenance of equipment, supplies, and the environment.
Assists in maintaining a clean and safe environment.
Checks equipment / supplies for expiration dates, electrical safety tags, intactness, and usability.
Cleans equipment and returns to its proper place.
Reports equipment and supplies needing replaced or repaired.
Stocks rooms, carts, cabinets, etc. as assigned / requested.
Serves as patient / family advocate.
Practices principles of patient and employee confidentiality.
Utilizes available resources and seeks assistance in dealing with ethical dilemmas, as appropriate.
Consistently communicates in a professional and courteous manner.
Reports and seeks assistance in dealing with guest complaints / concerns.
Establishes and maintains a positive rapport with patient / family and co-workers.
Consistently responds to customer requests / needs in an appropriate manner.
Participates in and supports continuous quality improvement activities at the clinic / departmental level, as appropriate.
Prioritizes and completes all work in an effective and efficient manner.
Demonstrates initiative, resourcefulness, and flexibility.
Effectively and efficiently uses time, equipment, and supplies.
Provides support and assistance, as appropriate.
With direction, remains calm and purposeful and responds in an appropriate, professional manner in emergent or chaotic situations.
Participates in clinic meetings / activities and supports the clinical, departmental, and organizational philosophy and goals.
Accepts responsibility for own growth / development.
Participates in in-services and ongoing education programs.
Remains current on all in-service / education / credentials / certification requirements for position, as appropriate.
Exchanges constructive feedback with peers and others.
Conducts self-evaluation and participates in developmental goal setting.