About The Position

The Medical Assistant I provides clinical office support to the supervising physician and performs patient care and administrative duties necessary to deliver quality patient care. The role supports patient flow, assists with examinations and procedures, takes vital signs, communicates instructions, and responds to calls. It also involves maintaining medical records, entering orders and preparing prescription refill requests for physician review, managing supplies and examination-room setup, and following sterilization, infection-control, safety, and logging procedures. Additional duties may include phlebotomy, scheduling and registering patients, updating insurance and demographic information, coordinating procedures, and obtaining pre-certifications. Other duties may be assigned.

Requirements

  • High school diploma or GED.
  • Completion of a training certificate from an approved Medical Assistant certificate course.
  • National CMA or RMA certification required.
  • 0–2 years of Medical Assistant experience.
  • Completion of a Medical Assistant/Phlebotomy certificate or associate-level program.

Responsibilities

  • Check schedules and organize patient flow; accompany patients to exam or procedure rooms and assist with walking, transfers, dressing, specimen collection and processing, point-of-care testing, and exam preparation.
  • Assist physicians with procedures, take vital signs, relay instructions to patients and families, answer calls, and provide pertinent information.
  • Send and receive patient medical records; obtain laboratory and x-ray reports, hospital notes, and referral information; complete forms and requisitions; and maintain charts using the EMR or manual processes.
  • Enter orders in the EMR or prepare prescription refill requests for review and approval by the ordering physician.
  • Inventory, order, or restock medical supplies as applicable.
  • Set up examination rooms and instruments using required sterilization techniques and hospital and infection-control policies.
  • Maintain required logs, including those for medication refrigeration, point-of-care testing, sterilization, and crash carts.
  • Check medication and medical-supply expiration dates and dispose of expired items according to institutional policy.
  • Maintain a safe, secure, and healthy work environment by following standards, procedures, and legal regulations.
  • Follow personal protective equipment requirements to protect against exposure to blood and other potentially infectious body fluids, chemical disinfectants, radiation, and other hazardous substances.
  • Assist with medical-chart maintenance, including filing operative reports, test results, and home-care forms.
  • May schedule surgeries or procedures or coordinate with a Surgical Coordinator to verify times with patients and prepare charts, pre-admission materials, and consent forms.
  • May perform phlebotomy duties.
  • May schedule and register patients and update demographic and insurance information.
  • May maintain, adjust, and confirm the patient office schedule.
  • May check, verify, and update insurance information using internal or web sources.
  • May perform and verify pre-certification for procedures.
  • Perform other duties as assigned.
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