Medical Assistant - Full Time in Traverse City

Planned Parenthood of Michigan•Traverse City, MI

21h•Onsite

About The Position

The purpose of this role is to provide patient centered medical services and education in support of the Planned Parenthood of Michigan (PPMI) mission. Our medical assistants provide quality reproductive and family planning services to patients through clerical, educational, and laboratory duties. This role gathers patient information, identifies concerns, and provides information to other medical professionals in order to provide services and meet patient needs. We value a truly diverse workforce and a culture of inclusivity and belonging. Our goal is to attract qualified candidates and encourage applications from all individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. We're committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Requirements

High School diploma or GED
Excellent customer service, organization, and communication skills
A strong commitment to Planned Parenthood’s mission and values
The ability to demonstrate respect, relate to, and care for diverse populations and communities
Excellent customer service skills and a commitment to providing the highest quality of compassionate care for patients
Strong team work skills, and the ability to work well with a team of Medical Assistants and other health center staff such as Clinician, RNs, and Physicians
Planned Parenthood of Michigan has implemented a mandatory vaccination policy requiring COVID-19 vaccinations when eligible for all employees.

Responsibilities

Maintain patient records and enter information into electronic health record (EHR) systems.
Responsible for patient education, preparation, support of patient and physician prior to, during and after procedure(s).
Procedures include but aren’t limited to: abortion, colposcopy, IUD insertion, LEEP, and vasectomy.
Participate actively and strives towards patient access and demand goals.
Demonstrate commitment to living out and modeling PPMI’s In This Together Workplace Values and Service Standards.
Integrate equity and inclusion best practices into all job functions and patient interactions.
Promote productivity, patient donations, outreach and other identified business goals.
Perform all duties in compliance with all applicable laws, PPMI policies and insurance guidelines.
Perform other duties and responsibilities as assigned.
Is fully trained and signed off in EITHER the Front and Back duties outlined below for all of the services provided at their work location.
Perform basic diagnostic testing including finger poke, basic vital signs, urine pregnancy testing, urinalyses, and hemoglobin, rapid HIV test, and blood draws.
Prepare lab specimens, requisitions and tracking logs for transport to laboratories for evaluation.
Obtain patient vital signs including obtaining blood pressure, height, weight, hemoglobin, pulse, LMP, and patient needs assessment.
Administer Injections.
Prepares patients for procedures as applicable and discusses pain management options.
Assist clinician or physician during exams or procedures.
May participate in aftercare services.
Provide basic factual, unbiased, patient education and general information regarding pregnancy management options (including abortions options, risks, and adoption resources), information and risks on Birth Control Methods (BCM), Sexually Transmitted Infections (STIs), and all other basic health care services within the scope of PPMI’s practice.
Screens for possible coercion.
Refers to outside resources as needed.