About The Position

The Medical Assistant I provides clinical office support to physicians and surgeons and performs patient care and administrative duties necessary to deliver quality patient care. The role also assists with clinical, administrative, and organizational tasks associated with patient care coordination.

Requirements

  • Minimum high school diploma or equivalent.
  • Completion of a certificate Medical Assistant program from an approved school.
  • Medical Assistant certificate from an accredited Medical Assistant program.
  • National CMA/RMA certification required.

Nice To Haves

  • Medical Assistant certification is preferred.

Responsibilities

  • Assist providers during patient visits by obtaining and documenting vital signs and transcribing medication information into the electronic medical record (EMR).
  • Obtain prior authorizations for prescriptions and durable medical equipment.
  • Draft prescription requests in the EMR and send them to providers for review, completion, and processing.
  • Perform phlebotomy services, including collecting and processing blood, urine, and stool specimens, and use a centrifuge to spin blood samples.
  • Perform point-of-care testing (except glucose) and document results in the EMR for provider review.
  • Perform daily quality control for all point-of-care testing equipment.
  • Order clinical supplies when necessary.
  • Maintain and stock exam and consult rooms with clinical supplies and clerical forms used by providers.
  • Assist providers with procedures by preparing supplies and equipment and serving as a chaperone as needed.
  • Perform EKGs when ordered by a provider.
  • Perform pre-visit planning for diabetic and CHF patients according to practice guidelines.
  • Monitor and maintain refrigerator temperature logs and biomedical equipment expiration records.
  • Participate in daily huddles with physicians and other clinical team members to review care management patient lists and discuss treatment plans and management.
  • Perform annual age-specific screenings for activities of daily living, falls, alcohol, tobacco, and/or depression for every patient.
  • Enter data into the EMR related to medication adherence, diabetes control, and foot and eye exam compliance for provider review and reconciliation.
  • Assist providers with distributing educational materials to patients.
  • Assist the Population Health Management team by verifying completion of colorectal, breast, cervical cancer, and other pertinent preventive screenings.
  • Retrieve information about hospital admissions and emergency room visits from outside facilities for provider evaluation and transition-of-care coordination.
  • Assist providers with follow-up related to patients receiving Coumadin therapy.
  • Assist at the front desk as needed by answering telephones, registering and discharging patients, scheduling appointments and ancillary tests, copying charts, and following up on overdue diagnostic test results.
  • Follow Primary Care Medical Home and MACRA protocols for the designated role.
  • Perform other job-related functions as assigned.
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