Medical Assistant

Open Door Community Health Centers•Crescent City, CA

14d•$28 - $32

About The Position

Medical Assistant I (MA I) provides clinical and administrative support to primary care providers, registered nurses, and other health professionals in a collaborative, patient-centered care team. Under the direction of a primary care provider and/or registered nurse, the MA I assists with patient examinations and treatment, advocates for patients, and supports the progression of their care within the California MA Scope of Practice. The role requires a basic understanding and demonstration of medical assistant tasks, with additional training and support as outlined in the essential duties and responsibilities. Open Door Community Health Centers offers tiered medical assistant positions intended to provide opportunities to learn, grow, and develop within the organization. The listed hourly wage range for MA I is $28.00 to $32.35; new hires start at the base wage, with certification and other requirements potentially qualifying hires for a higher step. Hmong and Spanish speakers who pass a language exam receive a minimum of $0.75 added to their wage, and licensure adds $0.50. The MA I reports directly to the Back Office Manager and is an integral member of the Clinical Services team. The position has no supervisory responsibilities. The role may require floating to other clinics for coverage when requested or when minimum staffing levels are not met. A valid driver’s license and reliable transportation may be needed for delivery.

Requirements

High school diploma or GED.
Completion of an accredited Medical Assistant training program, or at least six months of related experience and/or training as a medical assistant.
Basic knowledge of the California MA Scope of Practice.
Knowledge of injection routes, including subcutaneous, intramuscular, and intradermal, and the seven rights of medication administration.
Ability to chart patient information consistently and accurately.
Ability to promote effective communication between patients and primary care providers.
Ability and desire to work as a team member to improve patient and staff experiences.
Excellent interpersonal skills and ability to establish constructive working relationships with people at all levels and from varied backgrounds.
Ability to handle difficult or confrontational situations calmly, consistently, and equitably.
Effective written and verbal communication skills.
Ability to complete routine paperwork and write professional, quality correspondence.
Basic computer skills, including internet, Word, and email.
Sound and responsible judgment.
Injection certificate required within six months of employment.
Current CPR certification.
Certificate of completion from an accredited Medical Assistant program or evidence of equivalent MA education.

Nice To Haves

State or national Medical Assistant certification, or successful completion of the state or national board examination.
Venipuncture or dermal puncture certification.
Hmong or Spanish language ability, with a language exam required for the stated wage addition.
Licensure, which qualifies for an additional wage amount.

Responsibilities

Deliver compassionate assistance to patients in alignment with ODCHC’s Model of Care.
Obtain and record patient medical histories, vital signs, test results, and other information in medical charts while maintaining confidentiality in accordance with HIPAA, HITECH, and California regulations.
Prepare patients for visits and provider examinations by conducting preliminary screenings, taking vital signs and measurements, and completing rooming and charting duties.
Prepare charts and make Robust Confirmation Calls before scheduled appointments.
Follow Epic EMR workflows for rooming intake, telephone documentation, refill encounter preparation and routing, and managing message inboxes and pools.
Perform medical assistant procedures in accordance with ODCHC guidelines, including ECGs, respiratory testing, vision and hearing tests, ear irrigations, peak flow testing, and nebulizer treatments.
Administer medications and immunizations as directed by licensed staff, following ODCHC policy and the seven rights of administration.
Set up, assist with, and clean up after minor clinic procedures, including pap smears, mole removals, minor lacerations, and incision and drainage procedures.
Obtain specimens and perform point-of-care testing according to laboratory protocols.
Stock and clean examination rooms to reduce clutter and ensure patient safety.
Dispose appropriately of sharps, biohazard waste, pharmaceuticals, and other regulated materials.
Use medical asepsis practices to clean and disinfect examination rooms and other patient-facing clinic areas.
Sterilize and package instruments properly and maintain the autoclave machine.
Follow universal precautions, including handwashing and appropriate use of personal protective equipment.
Schedule appointments and follow-up visits according to health center procedures.
Adhere to the basic California MA Scope of Practice as outlined in ODCHC policy.
Float to other clinics when requested or when needed to meet minimum staffing levels.
Perform other duties and responsibilities as assigned by the supervisor.