Medical Assistant I

The Christ Hospital•Cincinnati, OH

About The Position

Provides clerical and clinical office support. Assists in examination and treatment of patients under the direction of a physician. This position also helps with scheduling duties.

Requirements

High school diploma or equivalent required.
Excellent computer skills (Microsoft Outlook, Excel, EMR and scheduling systems) required.
Strong verbal and social skills to facilitate working respectfully with patients, physicians, visitors, co-workers, and drug reps in person or by telephone required.
Ability and willingness to travel to other physician offices as requested or needed.
BLS certification required.

Nice To Haves

Associate Degree preferred.

Responsibilities

Answers telephone and directs calls to appropriate staff, makes daily patient, physician and other phone calls.
Receives and routes messages, correspondence and administrative documents to the appropriate staff.
Performs phone system/answering service functions.
Manages the physician's outlook calendar as needed.
Maintains patient flow during clinic hours.
Documents review of systems; measures vital signs such as pulse rate, respirations, blood pressure, weight and height; updates past and current medical, social and family history; reviews medications and updates medication list at each visit.
Correctly records patient information in the electronic medical record (EMR).
Prepares patient charts in EMR for visits by scanning, abstracting, and reviewing to make certain that all diagnostic test results, hospital reports and other medical records necessary to help the physician care for the patient are in the patients chart.
Accesses and navigates websites or calls outside facilities to obtain necessary information.
Refills medications and pre-authorizes medications including communicating with the patient, pharmacy, or insurance company as needed to complete the task.
Maintains recording of patient samples and other medications and disposes expired medications.
Prepares treatment rooms for examination of patients; maintains clean, fully supplied exam rooms.
Completes patient assistance paperwork/requests as needed.
Obtains pertinent medical information from patients to facilitate medical decision making per specific office protocol procedures.
Returns calls as needed.
Responds to MyChart as needed.
Works in-baskets, daily work flow logs, and work queues in EMR/Practice Management system.
Answers incoming calls, schedules appointments, checks-in and out patients, and completes pre-certifications for prescriptions, procedures, and surgeries as needed.
Maintains safe, secure, and healthy work environment by following and enforcing standards and procedures; complying with legal regulations.
Maintains patient confidence and protect operations by keeping patient care information confidential.
Understands and adheres to the legal responsibilities and requirements with the medical assistant role.
Seeks knowledge and understanding of quality measures and patient experience.
All other clerical duties as assigned.