Medical Assistant I - Downtown Orlando - Primary Care

Nemours Children's Health • Orlando, FL

6d • Onsite

About The Position

Nemours Children's Health is seeking a compassionate, patient-focused Medical Assistant I to join its Central Florida Primary Care team in Orlando, Florida. The position supports pediatric primary care by helping deliver comprehensive, family-centered care to children and adolescents. The Medical Assistant serves as a liaison among patients and families, providers, and clinical staff, helping coordinate patient flow, collect and document clinical information, prepare patients for visits, and assist with procedures and other patient care within the role’s scope and established protocols. Travel to other Nemours locations may be required based on operational needs.

The role is described as entry-level, with no prior experience required. Completion of a certified Medical Assistant program and certification are preferred. The posting also describes Medical Assistant II and III qualifications, but the advertised position is Medical Assistant I. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with travel to other locations as required.

Nemours Children's Health describes itself as an internationally recognized nonprofit pediatric health system serving more than 1.7 million patient encounters annually. It operates across six states, with two freestanding children's hospitals, more than 80 primary, urgent, and specialty care practices, and more than 40 hospital partnerships. Its Whole Child Health approach focuses on prevention and treatment and partners with communities to help children thrive. Inclusion and belonging guide its strategy, including commitments to culturally relevant care, reducing health disparities, and fostering a supportive environment for associates, patients, and families.

Requirements

• No prior experience required for the Medical Assistant I position.
• Basic clinical and administrative skills.
• Strong verbal and written communication skills.
• Ability to work collaboratively in a team-based environment.
• Experience using electronic medical record systems.
• Computer proficiency.
• Ability to adapt to changing priorities in a fast-paced clinical setting.
• Flexibility to work daytime hours based on staffing needs.
• American Heart Association BLS Certification within 90 days of hire.

Nice To Haves

• Completion of a certified Medical Assistant program.
• Medical Assistant certification: Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), National Certified Medical Assistant (NCMA), or Clinical Medical Assistant (CCMA).

Responsibilities

• Welcome and prepare patients for visits by collecting vital signs, medical histories, and other clinical information.
• Assist providers during examinations, treatments, and in-office procedures.
• Administer medications and vaccines under provider direction and according to established protocols.
• Collect specimens, perform basic laboratory testing, and prepare equipment and examination rooms.
• Accurately document patient information in the electronic medical record.
• Coordinate patient flow to promote efficient, high-quality care.
• Educate patients and families using provider-approved materials and instructions.
• Help create a comforting, supportive environment for children and caregivers.
• Maintain exam room cleanliness, infection prevention standards, and medical equipment.
• Collaborate with physicians, nurses, and other care team members to provide safe, compassionate, relationship-based care.
• Perform additional clinical and administrative duties within the scope of the Medical Assistant role and organizational policies.
• Travel to other Nemours locations as required by operational needs.

Benefits

• Medical coverage, with four levels available, including fertility care and prescription drugs for associates and their families.
• Dental insurance.
• Vision insurance.
• Paid time off accrued according to role and length of service.
• Six paid holidays annually.
• One day of paid volunteer time off.
• Six weeks of paid parental leave at 100% of pay.
• Tuition reimbursement for approved courses up to $5,250.
• 403(b) retirement savings plan with immediate participation and matching contributions.
• Basic life insurance equal to one times annual salary, up to $500,000.
• Basic Accidental Death & Dismemberment (AD&D) insurance.
• Short-term disability coverage with income protection at 60% of salary for qualifying non-work-related illness, accident, or injury.
• Long-term disability coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed