Medical Assistant I-Orthopedics

Nemours Children's Health • Jacksonville, FL

5h • Onsite

About The Position

Nemours is seeking a Medical Assistant for their Orthopedics team in Jacksonville, FL. The Medical Assistant (MA) serves as a crucial link between patients/families, providers, and other care team members. Key responsibilities include coordinating patient flow, assisting with clinical data collection and review for patient intake, ensuring providers have necessary information, and accurately documenting patient history in the medical record. The MA also performs and assists with clinical procedures in line with departmental protocols and provider directives. Nemours Children's Health is an internationally recognized pediatric health system that handles over 1.7 million patient encounters annually across six states, operating two freestanding children’s hospitals and a network of over 80 primary, urgent, and specialty care practices, plus more than 40 hospital partnerships. As a $1.7B nonprofit system, backed by the Nemours Foundation and Alfred I. duPont Trust, Nemours is dedicated to enhancing children's health through clinical care, research, education, advocacy, and prevention. Their 'Whole Child Health' approach emphasizes both prevention and treatment, collaborating with communities to support every child's well-being. The organization prioritizes inclusion and belonging, striving for culturally relevant care, reducing health disparities, and cultivating a supportive and valued environment for all associates, patients, and families.

Requirements

• High School Diploma required.
• Healthcare and Customer Service experience.
• Basic Life Support (BLS) from American Heart Association (AHA) within three months of employment and continue to maintain as required

Nice To Haves

• Medical Assistant Certification preferred.

Responsibilities

• Greets patients and families at the clinical setting according to Nemours Standards of Behavior.
• Verifies patient identity using two patient identifiers (name and date of birth).
• Prepares exam rooms, clinic equipment and computer technology by maintaining inventory and supplies for the outpatient visit.
• Rooms patient ensuring appropriate documents are with the patient, including required diagnostic reports.
• Receive, unpack, store, inventory, transport non-controlled medications and clinic supplies
• Performs clinical duties to support the outpatient visit to include, but not limited to the following: Obtain and document height, weight, head circumference and vital signs; Documents reason for visit, chief complaint and initiates orders defined using smart sets as appropriate for scope of service and Nemours’ protocol; Assist with patient examination/treatment; Perform and document point of care testing, and controls; Administers and documents vaccines and approved medications as defined by policy as ordered and provides vaccine records to families; Perform and collect routine laboratory specimens; Operate required medical equipment; Assist in the flow of patient care
• Act as a liaison between support services, other clinical divisions, and patient regarding care and status of wait times.
• Make confirmation calls that are not completed by automated systems to ensure all visits are in “confirmed” status prior to visit or per Department protocol

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees