Medical Assistant I - Fresno Mobile Unit

Clinica Sierra Vista•Fresno, CA

15h•Onsite

About The Position

Clinica Sierra Vista is seeking a Medical Assistant I/II to join their team. This role involves floating between front and back office medical assistant duties to cover staff shortages. The position reports to the Director of Operations or designee and may be assigned to a home clinic or floated to another. The role also promotes the Clinica Sierra Vista Production System (CSVPS), ensuring operational efficiency and adherence to health center objectives. The Medical Assistant will support daily health center operations, maintain proficiency in receptionist and medical assistant duties, and undergo training on CSV's culture, mission, practice management system, customer service, payer sources, programs, and quality initiatives. Responsibilities include following standard work procedures, troubleshooting problems, resolving patient issues, managing patient schedules for optimal access and minimal errors, monitoring the patient check-in/out process including collections and deposits, and ensuring compliance with TJC, HRSA, PCMH, HEDIS, UDS, CHDP, and quality improvement guidelines.

Requirements

High School diploma or GED equivalent required.
Completion of an accredited Medical Assistant Program Required.
Possess and maintain current Basic Life Support (BLS) Card required, issued through the American Heart Association
Possess and maintain a California Driver’s license and valid auto insurance.
Minimum two years of medical office experience in health care outpatient clinic setting, preferably in Federally Qualified Health Center.
Knowledge of billing codes and programs, HIPAA and Medical Record laws and regulations, and excellent customer service expectations.
Must adhere to CSV’s employee health/immunization requirements or provide a valid approved exemption request.

Nice To Haves

Associates degree in business related field is preferred.

Responsibilities

Support in maintaining proficiency in the role of Receptionists and Medical Assistant duties and responsibilities.
Training includes but is not limited to Clinica Sierra Vista’s (CSV) culture and mission, practice management system, customer service expectations, payer sources, programs, and quality initiatives on a regular basis.
Responsible for following standard work procedures and trouble shoots any problems and resolving any patient issues at the health center.
Responsible for monitoring the management of patient’s schedules to maximize access and minimize errors and delays.
Monitors all functions of the patient check in/out process, including collections and deposits.
Ensures health center and team are meeting TJC, HRSA, PCMH, HEDIS, UDS, CHDP, and all quality improvement guidelines and requirements.