Medical Assistant I-Float - Blackstone CHC
About The Position
Clinica Sierra Vista is seeking a Medical Assistant I-Float to perform routine patient care, technical, and supportive functions in a medical clinic setting. The Medical Assistant I will function within the scope of practice as described by the State of California Board. This role requires a working knowledge of all front office, back office, intake, and medical record processes. The ideal candidate will support the maintenance of proficiency in the roles of Receptionist and Medical Assistant duties, undergo regular training on CSV's culture, mission, and systems, and be responsible for troubleshooting patient issues and managing patient schedules to maximize access and minimize delays. The role also involves monitoring the patient check-in/out process, ensuring compliance with various quality improvement guidelines, providing excellent patient experience, and assisting patients with financial questions. Additionally, the Medical Assistant I will ensure the integrity of medical records, work closely with nursing staff, maintain supply inventory, and be able to handle a high volume of patients and frequent changes.
Requirements
- High School diploma or GED equivalent required.
- Completion of an accredited Medical Assistant Program Required.
- Possess and maintain current Basic Life Support (BLS) Card required, issued through the American Heart Association
- Possess and maintain a California Driver’s license and valid auto insurance.
Nice To Haves
- Associate's degree in business related field is preferred.
Responsibilities
- Support in maintaining proficiency in the role of Receptionists and Medical Assistant duties and responsibilities.
- Training includes but is not limited to Clinica Sierra Vista’s (CSV) culture and mission, practice management system, customer service expectations, payer sources, programs, and quality initiatives on a regular basis.
- Responsible for following standard work procedures and trouble shoots any problems and resolving any patient issues at the health center.
- Responsible for monitoring the management of patient’s schedules to maximize access and minimize errors and delays.
- Monitors all functions of the patient check in/out process, including collections and deposits.
- Ensures health center and team are meeting TJC, HRSA, PCMH, HEDIS, UDS, VFC, CHDP, and all quality improvement guidelines and requirements.
- Must be customer service focused and ensure staff is providing excellent patient experience, customer service, and ensure quality outcomes.
- Must be available to cover reception and assist patients with financial questions.
- Ensures the integrity and standardization of medical records, that they are retained, protected, retrieved, transferred, and disposed of according to policies, local, stated, and or federal guidelines.
- Works closely with Registered Nurse (RN) and Licensed Vocational Nurse (LVN), if applicable.
- Maintains an efficient system for ordering forms, office, and medical supplies as designated.
- Ability to work with high volume of patients, and internal/external customers, and deal with frequent changes, delays, or unexpected events.
Benefits
- Competitive pay which matches your abilities and experience
- Health coverage for you and your family
- Generous number of vacation days per year
- A robust wellness plan and health club discounts
- Continuing education assistance to grow and further your talents
- 403(B) plan with company matching
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
