Medical Assistant I - Float - Mobile Unit (Fresno)

Clinica Sierra Vista•Fresno, CA

6h•$25 - $29•Onsite

About The Position

Clinica Sierra Vista is seeking a Medical Assistant I - Float to join their team. This role involves performing routine patient care, technical, and supportive functions within a medical clinic setting, adhering to the scope of practice defined by the State of California Board. The Medical Assistant I - Float will support both reception and medical assistant duties, undergo regular training on the organization's culture, mission, systems, and quality initiatives, and troubleshoot patient issues. Responsibilities include managing patient schedules to optimize access and minimize delays, overseeing the patient check-in/check-out process including collections and deposits, and ensuring compliance with various quality improvement guidelines and requirements such as TJC, HRSA, PCMH, HEDIS, UDS, VFC, and CHDP. The role requires a strong customer service focus to ensure excellent patient experiences and quality outcomes, with the flexibility to cover reception and assist patients with financial inquiries. Additionally, the position involves maintaining the integrity and standardization of medical records according to all applicable guidelines, working collaboratively with RNs and LVNs, and managing an efficient system for ordering supplies. Other duties may be assigned.

Requirements

Completion of an accredited Medical Assistant Program Required.
Possess and maintain current Basic Life Support (BLS) Card required.
Possess and maintain a California Driver’s license.
Must adhere to Clinica Sierra Vista’s employee health/immunization requirements or provide a valid exemption request for subsequent approval.

Nice To Haves

Venipuncture experience preferred at time of hire, competency must be obtained within one (1) year of hire date. Current staff must receive competency in venipuncture within one (1) year of the job descriptions revision date.
Experience in EHR Documentation is highly desired.

Responsibilities

Support in maintaining proficiency in the role of Receptionists and Medical Assistant duties and responsibilities.
Training includes but is not limited to Clinica Sierra Vista’s (CSV) culture and mission, practice management system, customer service expectations, payer sources, programs, and quality initiatives on a regular basis.
Responsible for following standard work procedures and trouble shoots any problems and resolving any patient issues at the health center.
Responsible for monitoring the management of patient’s schedules to maximize access and minimize errors and delays
Monitors all functions of the patient check in/out process, including collections and deposits.
Ensures health center and team are meeting TJC, HRSA, PCMH, HEDIS, UDS, VFC, CHDP, and all quality improvement guidelines and requirements.
Must be customer service focused and ensure staff is providing excellent patient experience, customer service, and ensure quality outcomes.
Must be available to cover reception and assist patients with financial questions.
Ensures the integrity and standardization of medical records, that they are retained, protected, retrieved, transferred, and disposed of according to policies, local, stated, and or federal guidelines.
Works closely with Registered Nurse (RN) and Licensed Vocational Nurse (LVN), if applicable.
Maintains an efficient system for ordering forms, office, and medical supplies as designated.
Able to perform other duties as assigned and directed.