Medical Assistant - Heart and Vascular

St. Elizabeth Healthcare•Lawrenceburg, IN

2d•Hybrid

About The Position

St. Elizabeth Healthcare is hiring a Medical Assistant (MA) for our Heart and Vascular Institute. This is a Full-Time position with 40 hours per week, First Shift. No evenings, weekends, or holidays are required. The position requires travel to other Northern Kentucky and Indiana clinic sites. The Certified Medical Assistant provides clinical support to the physician and mid-level providers, giving instructions to patients as directed. The Medical Assistant is responsible for compliance with all OSHA/CLIA and HIPAA Regulations and ensures completion of all duties vital to business operations. This is a highly visible position that is always responsible for creating a positive impression with patients, family members, and other visitors to the office. In addition, provide customer-focused service and support to patient flow in a unit or department to include: patient registration, patient scheduling, patient billing, pre-certification (collect insurance information; receipt of co-pays or bill payments), medical records retrieval, release, or collection, and data entry. Responsible for routine problem resolution, assistance with patient flow coordination, and initiation of follow-up with appropriate staff as needed. Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, family members, visitors and other employees regardless of cultural background.

Requirements

H.S. Diploma/GED
Secretarial related courses
Graduate of accredited medical assisting school
Successfully completed registration/certification exam
Medical terminology
Computer fluency/literacy
Communication skills (verbal and written)
Maintain patient confidentiality.
Organization and prioritization skills
3 years related experience in a medical office setting including customer service/receptionist/registration, scheduling, filing, telephone etiquette, patient billing and computer service.

Responsibilities

Provides clinical support to the physician and mid-level providers.
Provides instructions to patients as directed by the providers.
Responsible for compliance with all OSHA/CLIA and HIPAA Regulations.
Ensures completion of all duties vital to business operations.
Creates a positive impression with patients, family members, and other visitors to the office.
Provides customer-focused service and support to patient flow in a unit or department.
Patient registration.
Patient scheduling.
Patient billing.
Pre-certification (collect insurance information; receipt of co-pays or bill payments).
Medical records retrieval, release, or collection.
Data entry.
Responsible for routine problem resolution.
Assistance with patient flow coordination.
Initiation of follow-up with appropriate staff as needed.
Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, family members, visitors and other employees regardless of cultural background.