Medical Assistant Gastroenterology

MFM Health•Danvers, MA

22h•Onsite

About The Position

MFM Health is looking for an enthusiastic, patient-focused individual for a full-time Medical Assistant role to support our Gastroenterology department. This position requires excellent verbal and written communication skills, computer proficiency, and exemplary customer service skills, with the abilities to multitask and work as a team.

Requirements

High school or equivalent (required).
Strong communication and interpersonal skills.
Excellent organizational and multitasking skills.

Nice To Haves

Medical Assistant or EMT: 2 years (preferred).
EMR (Athenahealth preferred) systems: 1 year (preferred).
Compassionate and dedicated patient care: 2 years (preferred).
Certified Medical Assistant (preferred).

Responsibilities

Escort patients to exam rooms and prepare them for visits.
Record patient medical history, vital signs, and chief complaints accurately.
Assist healthcare providers during examinations, procedures, and treatments.
Administer medications as directed and ensure proper documentation.
Educate patients on medications, treatments, and follow-up care.
Maintain and update electronic health records (EHR) accurately and confidentially.
Prepare medical charts for patient visits and ensure completeness.
Contact patients with testing results under the direction of the provider.
Obtain Prior authorization of medications and procedures if needed.
Provide exceptional customer service and create a comforting environment for patients.
Answer patient questions, address concerns, and relay messages to healthcare providers.
Adhere to all healthcare regulations and privacy laws (HIPAA).
Maintain a clean and safe work environment.
Assist with infection control measures and ensure proper disposal of biohazardous waste.
Perform other duties as assigned.