Medical Assistant Front & Back Office (CMP)

Sante Health•Fresno, CA

7d•Onsite

About The Position

Sante Health System is encouraging all Medical Assistants in the Fresno, CA area to apply to join our team full-time at Community Medical Providers for the Medical Assistant Front & Back Office position. This position is responsible for assisting in the delivery of primary health care and patient care management. Sante Health System is a Management Services Organization that serves multiple clients. "Sante" is the French word for health. Our name symbolizes our commitment to good health, progressive care, and leadership in our community. Sante is one of the largest healthcare claims and billing management companies in Central California. The strength of Sante is the extraordinary network of physicians, health plans, and other health service providers it offers the people of our valley. Sante coordinates with physicians, health plans, hospitals, and ancillary providers to ultimately benefit the patient in a managed care environment. Sante Health System provides numerous client services such as billing, claims processing, contracting, credentialing, finance, human resources, information services, marketing/communications, physician services, practice management, provider relations, quality improvement, and utilization management. Sante is celebrating over 30 years of service to the community. We deeply understand that we would not be successful in enhancing the quality of life of our patients without our incredible team. This is why we have created a work culture that is comprised of talented, driven, dedicated, innovative, and service-driven professionals.

Requirements

High school diploma/GED equivalent required.
Graduation from an accredited program for Medical Assistants required.
Certification from the American Association of Medical Assistants.
Knowledge of medical practice and care to assist in giving patient care.
Knowledge of examination, diagnostic, and treatment room procedures.
Knowledge of medical equipment and instruments to administer patient care.
Knowledge of common safety hazards and precautions to establish a safe work environment.
Skill in assisting in a variety of treatments and medications as directed.
Skill in taking vital signs.
Skill in maintaining records and recording test results.
Skill in developing and maintaining department quality assurance.
Skill in establishing and maintaining effective working relationships with patients, medical staff and the public.
Ability to maintain quality control standards including, but not limited to confidentiality.
Ability to react calmly and effectively in emergency situations.
Ability to interpret, adapt and apply guidelines and procedures.
Ability to communicate clearly.

Nice To Haves

Positive - a can-do attitude that helps you rise to challenges.
Patient-focused - our patients know that you will always listen and put their needs first.
Customer service extraordinaire - patient and driven to solve problems and help others.
Collaborative team player - willing to step in where needed to keep our medical office running smoothly.
Calm, reassuring demeanor - ability to put our patients at ease throughout their appointment.
Detail-oriented professional - nothing gets past you without being double-checked and put in the right place.

Responsibilities

Prepare patients for examination and treatment.
Take patient vital signs.
Prepare exam and treatment rooms with necessary instruments and supplies.
Give injections, apply splints and dressings.
Prepare and maintain supplies and equipment for treatments, including sterilization.
Register and log incoming referrals.
Facilitate and log out going referrals.
Patient check in, check out and eligibility verification.
Communicate and collect copayments and/or balances.
Follow office scheduling policies.
Prepare charts for upcoming appointments.
Complete appointment confirmations Mail After Visit Summaries (AVS).
Obtains insurance authorizations for office appointments.
Relay provider communications to patients by phone or mail.
Provide general information on departmental policies and procedures.
Maintain patient files, records and other information.
Compile and condense technical and statistical data for reports and records.
Backup surgery scheduling and procedure authorizations.
Attend required meetings and participates in committees as requested.
Participate in professional development activities and maintain professional affiliations.
Maintain patient confidentiality in compliance with HIPAA regulations.
Follow all MA competencies.
In the spirit of teamwork, employees are expected to follow any other job-related instructions and to perform any other job-related duties as requested.