Medical Assistant (Float)

PTCOA Consulting LLC•Mountain Home, AR

2d•Onsite

About The Position

The Medical Assistant Float position is responsible for filling in various roles within the clinic as needed. This role may involve performing scribe duties, such as documenting patient encounters, ensuring provider sign-off on charts, and managing voicemails and EMR messages. It may also involve circulator duties, including updating patient information, documenting warnings, reconciling medications, obtaining vital signs, completing referrals, sending prior authorizations, scheduling appointments, and managing voicemails and EMR messages. Additionally, the Medical Assistant Float may be assigned to cover other positions like UDT Processor or Receptionist in different clinic locations.

Requirements

BLS certification
Current influenza vaccination
Excellent oral and written communication skills
Strong telephone communication skills
Knowledge of current medical terminology to communicate with physician, staff, and patients
High level of attention to detail
Strong organization, filing, and time management skills
Basic computer literacy and typing
Patient focused

Nice To Haves

Two (2) years of prior clinic experience

Responsibilities

Accompanying Provider into the patient examination room and accurately documenting the Provider’s encounter with the patient, including HIP, ROS, Physical Assessment, Education, Lab Orders, Radiology Orders, Assessment/Plan, Billing, and Meaningful Use.
Ensuring that the Provider reviews and signs off on the patient’s chart.
Regularly monitoring voicemails and promptly returning phone calls from patients.
Regularly monitoring EMR messages and responding in a timely manner.
Updating Face Sheet Plan with all pertinent information including but not limited to UDS/PMP/Pill Count Consistent/Inconsistent, Repeat UDS, Procedures/Imaging/PT, and Medication Refills/Changes/Weaning Plan.
Documenting Warnings/Violations/Inappropriate Behavior in “Alerts” or in the personal notes section of the Face Sheet.
Updating Past Medical History ICD codes, reconciling current medication list, performing pill counts, and entering PQRS codes.
Obtaining and recording patients’ vital signs in the medical health records software.
Completing letter out referrals for orders.
Sending messages for prior authorizations for back braces.
Scheduling patients’ next appointments.
Filling in for other positions in various clinic locations, including, but not limited to, the UDT Processor and Receptionist.