Medical Assistant - Float

Planned Parenthood of Greater Ohio•Columbus, OH

1d•Hybrid

About The Position

Planned Parenthood of Greater Ohio is seeking mission-minded Associates to join us as a full-time (37.5 hours per week) Medical Assistant (Float) to serve our patients at our North Columbus Health Center, and Mansfield Health Center, and Athens Health Center. The Medical Assistant will provide exceptional patient care, adhering to the policies of PPGOH and maintaining a courteous and professional demeanor. The Medical Assistant will provide comprehensive health education, assist in various medical procedures, and perform essential administrative tasks. Must ensure superior patient care and outstanding customer service, focusing on direct services in family planning, and, when assigned, abortion services. This position requires a strong commitment to quality healthcare, a passion for excellent customer service, and the ability to interact positively with clients both in person and over the phone.

Requirements

Proven experience as a Medical Assistant, or relevant qualifications.
Strong interpersonal and communication skills.
Certification in Medical Assisting, if required by state law.
Familiarity with electronic medical records and healthcare software.
Certified Medical Assistant certification required.
Experience in a healthcare setting desirable.

Nice To Haves

Family planning experience preferred.

Responsibilities

Efficient in handling and disposing of both chemical and non-chemical medical waste.
Accurately collect and record patient vital signs as part of pre-operative preparation.
Skilled in performing venipuncture and conducting lab tests (urinalysis, injectables) under physician guidance.
High-level empathy skills for interacting with patients who may be experiencing pain or emotional stress.
Ensure cleanliness and readiness of exam rooms.
Provide support to physicians during patient examinations.
Aid in educating patients about medications and procedures, supplementing the guidance of physicians, DON, and RNs.
Comprehensive knowledge of medical terminology relevant to surgical procedures.
Respond to patient inquiries and have knowledge of referral resources.
Organize and schedule patient appointments.
Update and review patient medical histories.
Support training duties for new staff, particularly in OR and lab workflow.
Detail-oriented approach to accurately entering patient data in charts.
Basic understanding of insurance processes related to lab tests and submissions.
Maintain patient confidentiality and adhere to mandatory reporting regulations specific to Ohio.