Medical Assistant - Midnight Float

ZoomCare•Seattle, WA

16d•$27 - $35•Hybrid

About The Position

At ZoomCare, we are dedicated to making healthcare accessible and convenient. Our mission is to provide innovative, high-quality healthcare when patients need it, offering same-day visits across urgent care, primary care, and specialty care. We are expanding our reach and seeking a motivated Medical Assistant - Float to join our dynamic team. The Medical Assistant - Float plays a crucial role in ensuring a seamless patient experience across all service lines. Responsibilities include scheduling appointments (in-person and telehealth), maintaining medical records, managing patient check-in and check-out, performing phlebotomy, processing lab work, and managing inventory. As a Float Associate, you will be required to travel to various clinics based on business needs.

Requirements

High school diploma or GED equivalent, required.
1+ years of Medical Assistant experience.
Including rooming, vitals, etc.
Strong verbal, written, interpersonal, and communication skills.
Able to maintain patient privacy and confidentiality.
Proficient in Google Suite, Microsoft Office, AthenaOne and other relevant software applications.
Able to maintain patient privacy and confidentiality.
Excel in a fast-paced work environment, thriving under pressure and time constraints.
Current BLS for Healthcare Providers certification from a recognized and reputable organization (e.g., American Heart Association, Red Cross) or the ability to obtain one within 1 month of hire.
Vaccinated against COVID-19, Hepatitis B., MMR, PPD, Varicella (Chickenpox), and TD/TDAP.
WA: Must be able to obtain a Medical Assistant- Phlebotomist license within 6 months of hire, and able to complete the ZoomCare accelerated phlebotomy course.
Must be able to obtain a phlebotomy license within 6 months of hire; equivalent licensure or training experience, preferred.
WA: Must have a Medical Assistant- Registered license.

Nice To Haves

Bachelor’s degree, preferred.
Preferred: NCMA, AAMA, CCMA, (NHA, AMA)
Preferred: Current licensure/certification as a; Certified Medical Assistant, Clinical Medical Assistant, National Certified Medical Assistant, Clinical Medical Assistant Certification or prior experience as a Medical Assistant - Registered.

Responsibilities

Deliver the Perfect Visit experience across all service lines.
Schedule in person and telehealth appointments.
Update medical records.
Check patients in and out for appointments.
Perform blood draws.
Process labs.
Maintain inventory.
Travel to different clinics as dictated by business needs.
Represent ZoomCare values: Awesome, Creative, Respectful, Team Players, Get it Done.
Check patients in and out, maintain demographic and insurance information, process payments, and provide exceptional customer service.
Help patients understand their insurance costs and navigate their ZoomCare medical record.
Interview patients, record medical history, take vital signs, and perform blood draws, finger sticks, and electrocardiograms (EKGs).
Apply splints and dressings and facilitate simple wound management under provider orders.
Obtain, process and document specimen results, maintaining laboratory standards and completing proficiency testing.
Assist providers during exams and procedures.
Administer medications and vaccines (WA employees).
Deliver emergency care as needed.
Manage clinic inventory, ordering and storing supplies, and maintain basic medical equipment.
Collaborate with the team to improve patient experience, offering feedback and creative solutions.
Ensure clinic cleanliness and adherence to safety guidelines.
Support overall clinic operations and patient care.
Other duties as assigned.