Medical Assistant - Express Care

Primary Health Solutions•Middletown, OH

2d•Onsite

About The Position

Assists in the examination and treatment of patients under a Provider’s direction by performing various duties related to patient care, clinical procedures, and operations. This role supports the patient through education and information, assists with basic self-management goal setting, and makes appointments as needed. Clinically, the Medical Assistant administers injections, medications, vaccinations, and performs blood draws, documents procedures, tracks lab results, and serves as a liaison to pharmacies. Operationally, the role involves preparing and sterilizing equipment, handling hazardous waste, managing supplies, and participating in quality improvement activities. The position requires no direct reports.

Requirements

High School diploma or equivalent and graduation from an accredited program for Medical Assistants.
MA Registration or Certification required.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to gain knowledge of current practice management system, electronic medical record, Microsoft Word, text paging, Internet, and Intranet.
CPR certification required.
Certified or Registered Medical Assistant required.
Knowledge of examination, diagnostic, and treatment room procedures.
Knowledge of medical equipment and instruments to administer patient care.
Skill in taking vital signs.
Skill in maintaining records and recording test results.
Skill with geriatric patients and patients in lower socio-economic sectors of the community.

Nice To Haves

Ability to speak Spanish desirable.

Responsibilities

Assists patients by answering routine questions, resolving minor difficulties and giving directions to patients as authorized by the Provider.
Documents all patient communication in patient charts to include any Provider directed instructions.
Supports the patient through the education and information on community resources, such as classes, support groups and pharmacy assistance programs.
Provides education and support to patients and families as directed by the Provider.
Assists patients in basic self-management goal setting. Applies basic active listening and behavior modification principles in goal discussions with patients.
Makes appointments as needed and directed by the Provider.
Assists with routine office examinations and procedures that may include administering injections, medications, vaccinations and blood draws.
Documents all procedures in the patient’s chart.
Documents all patient interaction, tracks and attaches laboratory and diagnostic test results to patient charts; communicates results and orders to patients as directed by the Provider.
Serves as a liaison to pharmacies (Ex. In regards to new and refill prescriptions and follows up with patients as needed).
Participates in both patient and practice level meetings.
Assists with patient/population communications such as calls or letters to remind of needed preventive or chronic care steps.
Prepares, cleans and sterilizes equipment and exam rooms as established by standard safety and clinical protocols.
Properly handles the disposal of infectious/hazardous waste, according to OSHA guidelines.
Inventories and requests supplies.
Actively participates in quality improvement activities such as meetings, PDSA, pilots, data collection, evaluation of practice or location performance metrics, etc.
Support a shared goal model in order to achieve high-quality care that is patient and family centered.
Participates in scheduled pre-visit planning/huddle process.
Facilitates coordination of care following hospital, ER utilization or follow up from specialty providers.
May participate in team meetings and quality improvement activities as necessary.