Medical Assistant, Experienced Front and Back Office (part-time)

Balboa Nephrology•Fountain Valley, CA

1d•Onsite

About The Position

The part-time Clinical Support will assist in the delivery of excellent patient care management by performing routine clinical and administrative tasks to keep the office running efficiently.

Requirements

Minimum of 1 year of experience as a Front and Back Office Medical Assistant
Medical Assistant Certification
Proficiency using EHR software applications
Bilingual in Spanish and/or Vietnamese
Experience using EPIC
Excellent verbal and written communication
Ability to provide excellent customer service
Ability to interpret, adapt and apply guidelines and procedures
Ability to use good reasoning and judgement and react appropriately in emergency situations
Ability to establish and maintain effective working relationships with patients, medical staff and coworkers

Responsibilities

Taking medical histories and vital signs
Reconciliation of medication lists
Explaining treatment procedures to patients
Preparing patients for examination (in-person and/or telehealth appointments)
Assisting the physician during exams
Instructing patients about medication and special diets
Authorizing prescription refills as directed
Stock examination rooms
Maintain instruments and prepare sterilization as required
Keep inventory of medications and supplies
Maintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.)
Provide coverage for other MAs as needed
Other duties as assigned; travel may be required
Using computer applications
Answering telephones, take telephone messages and provide feedback and answers to patient/physician/pharmacy
Greeting patients and scheduling appointments
Updating and scanning patient medical records
Coding and filling out insurance forms
Arranging for hospital admissions and laboratory services
Handling correspondence
Collection of copays
Other duties and tasks as assigned