Medical Assistant Endoscopy Scheduler

Corewell Health • Grand Rapids, MI

4d • Onsite

About The Position

The Medical Assistant (MA) Scheduler at Corewell Health’s Endoscopy site plays a critical role in supporting the Digestive Health team by coordinating and scheduling endoscopic procedures for physicians. This position serves as a primary point of contact for patients, referring providers, and internal staff, ensuring timely, accurate, and patient-centered scheduling of procedures. The MA Scheduler is responsible for managing a high volume of incoming and outgoing telephone calls to schedule procedures such as colonoscopies, EGDs, and other endoscopic services. This role requires strong communication skills, attention to detail, and the ability to navigate scheduling protocols, provider availability, and pre-procedure requirements. Key responsibilities include verifying patient information, coordinating procedure dates and locations, providing clear preparation instructions, and ensuring all necessary clinical documentation and authorizations are obtained prior to scheduling. The MA Scheduler works closely with physicians, nursing staff, and administrative teams to optimize workflow efficiency, maintain scheduling accuracy, and support safe, high-quality patient care. This role is essential in ensuring a seamless patient experience while supporting operational efficiency and procedural volume within the endoscopy unit. Corewell Health operates over 300 outpatient clinics across Michigan, bringing a multitude of care options to the communities that we serve. There are over 40 different types of primary care and specialty practices, which allows those who work in these clinics the opportunity to learn and explore various interests or to specialize in one area.

Requirements

• High School Diploma or equivalent Required
• Successful completion of a competency-based medical assistant training program Required
• AHA or ARC Basic Life Support (BLS) Certification Required within 90 Days
• One of the following Required within 120 Days: AAMA Certified Medical Assistant (CMA), AMT Registered Medical Assistant (RMA), NHA Certified Medical Assistant (CCMA), NCCT Certified Medical Assistant (NCMA), NAHP Certified Medical Assistant (NRCMA)

Nice To Haves

• 1 year of relevant experience in a physician practice or healthcare setting Preferred

Responsibilities

• Coordinating and scheduling endoscopic procedures for physicians.
• Serving as a primary point of contact for patients, referring providers, and internal staff.
• Managing a high volume of incoming and outgoing telephone calls to schedule procedures such as colonoscopies, EGDs, and other endoscopic services.
• Verifying patient information.
• Coordinating procedure dates and locations.
• Providing clear preparation instructions.
• Ensuring all necessary clinical documentation and authorizations are obtained prior to scheduling.
• Working closely with physicians, nursing staff, and administrative teams to optimize workflow efficiency, maintain scheduling accuracy, and support safe, high-quality patient care.

Benefits

• Comprehensive benefits package to meet your financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED