Medical Assistant - Endocrinology

Upperline Health•Altamonte Springs, FL

3d•Onsite

About The Position

Upperline Health is a leading multispecialty care group delivering comprehensive, whole-person care in specialty settings. We meet patients where they are — providing convenient, affordable care close to home while addressing not just the immediate issue, but the full health picture behind it. Founded in 2017 to change the way specialty care is delivered, Upperline brings together physicians, advanced practice providers, and an integrated care team to focus on root causes, improve outcomes, and keep patients healthier for the long term. At Upperline, we do more than treat conditions. We deliver care that stays with you. Upperline Health is seeking an Endocrinology Medical Assistant who offers high quality, patient centered care in a value-based practice. In our patient-centered and outcome driven environment the Endocrinology Medical Assistant supports patients in office with duties in-office such as rooming patients, obtaining medical history and taking vital signs as well as ensuring care beyond the moment by coordinating care, supporting extended care team efforts and conducting proactive outreach to improve outcomes and patient experience. The ideal candidate is organized, patient-focused, and comfortable working at the top of their scope in a team-based care model. As Upperline continues to expand, this individual will be able to explore a wide range of career opportunities within the company. Most importantly, candidates must demonstrate compassion for patient needs, have great attention to detail and thrive in a collaborative environment. This role will be on-site in our Altamonte Springs office.

Requirements

Demonstrates strong knowledge of medical terminology, disease processes, and basic pharmacology, including medication classifications, common indications, dosing ranges, and potential side effects
Ability to accurately interpret provider documentation, diagnostic orders, and treatment plans
Previous experience working in an EMR system – ideally, AthenaHealth
Proficiency using Word, Excel and other Microsoft Office products is necessary
Must have reliable transportation, valid driver’s license and minimum state required liability auto insurance
Extremely strong customer-service orientation and work ethic
Comfort managing multiple tasks and prioritizing in a fast-paced environment
Empathy, professionalism, and cultural sensitivity
Excellent oral and written communication skills to ensure that each of your interactions with patients, family caregivers, clinicians, and team members is effective and meaningful

Nice To Haves

Experience in endocrinology or chronic disease management is a plus
Certified MA certification strongly preferred

Responsibilities

Room patients and prepare them for examination by recording vital signs, medical histories, and current medications
Perform point-of-care testing (e.g., blood glucose, HbA1c) and document results accurately
Assist providers with procedures such as injections and specimen collection
Administer medications and injections as directed (e.g., insulin, vitamin B12)
Collect, label, and process laboratory specimens (urine, etc.)
Educate patients on medication usage, glucose monitoring, and lifestyle modifications
Accurately document clinical information in the electronic health record (EHR)
Performs thorough and accurate medication reconciliation at each patient encounter by reviewing, verifying, and consolidating all prescription medications, over-the-counter drugs, supplements, and herbal products
Manage in-basket messages, prescription refill requests, and prior authorizations
Prepare and maintain equipment and supplies commonly used by the provider
Identify barriers to care (transportation, medication access, health literacy) and escalate appropriately
Participation in interdisciplinary team meetings & daily clinic team huddles
Other related duties as deemed necessary by Upperline Health