Medical Assistant – Desk / Clerical

Southwoods Health • Boardman, OH

5d • Onsite

About The Position

Southwoods Health is seeking a professional and detail-oriented Desk/Clerical Medical Assistant. This unique role blends administrative coordination with clinical preparation, serving as a vital link between our patients and the clinical team. You will manage scheduling, communications, and electronic medical records while ensuring our specialized clinical spaces are fully prepared for patient care.

Requirements

• Current Basic Life Support (BLS) Certification through the American Heart Association (AHA) required.
• Graduate of an accredited Medical Assistant program.
• Current certification or registration from an accredited association (must be maintained throughout employment).
• 1+ years of direct, hands-on training performing Medical Assistant duties in a physician office setting.

Responsibilities

• Prepare, maintain, and restock EMG examination rooms and equipment; assist with patient positioning and comfort during testing.
• Clean and disinfect clinical areas and equipment in strict accordance with infection prevention and safety standards.
• Accurately retrieve, prepare, and update patient records, diagnostic reports, and external medical history within the Electronic Medical Record (EMR) system.
• Handle patient messages, manage incoming phone calls, and facilitate clear communication between patients and providers.
• Assist with scheduling follow-up appointments, testing, and outbound referrals.
• Monitor provider schedules to maintain efficient patient flow, proactively communicating delays or patient concerns to the clinical team.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree