Medical Assistant Coordinator

HealthPoint Careers • SeaTac, WA

13d • Onsite

About The Position

Responsible for back-office functions including patient preparation, support of health care providers, laboratory procedures and clinic operations in a manner that promotes quality patient care. Serves as an example of excellent customer service to patients. Act as liaison between front office and provider for ensuring timely and orderly patient flow. Compensation is dependent on skills and experience.

Requirements

• High school diploma, GED or equivalent and certificate from accredited MA program.
• Must possess an Active Washington State Medical Assistant Certification or Interim Certification.
• OR complete MA Registration application at time of hire and successfully complete Interim MA Certification application process within 60 days of date of hire.
• Maintain current certification/licensure as a Medical Assistant in the state of Washington.

Nice To Haves

• Proficiency in Word, Outlook, and EHR (Epic).
• Proof of vaccination for COVID-19 is required, prior to start. HealthPoint does not accept the Johnson & Johnson COVID-19 vaccine as proof of vaccination. If you have received the Johnson & Johnson vaccine, we ask that you provide documentation demonstrating proof of an alternate COVID vaccine or vaccine series.
• All new employees are also required to show proof of immunizations and/or immunity to MMR (measles, mumps, rubella), Varicella, annual Influenza and TB QuantiFERON Gold Titer .
• Additionally, if you work in a HealthPoint clinic, Tdap (within last 10 years) is required.
• Hepatitis B. is required for clinical employees with potential exposure to blood/blood products.
• All immunizations are a condition of employment.
• Upon hire, employees must provide proof of their immunizations and/or immune titer results prior to starting or no later than their fifth (5) business day of employment.
• If you are providing immunizations from an electronic health record, please ensure that you obtain a copy of your full records rather than a screenshot. Each page of your records should include your first and last name, date of birth, and the name of the health system from which the records are pulled. If records do not show any data, please seek guidance from your provider for further assistance.
• If you are unable to provide proof as noted above, you can choose to have a lab titer drawn to check immunity or to be re-vaccinated.
• If you receive vaccination(s) or lab titers, you may obtain them through HealthPoint at no cost to you. This is a great opportunity to get your immunization record up to date at no additional expense.

Responsibilities

• Coordinate daily Medical Assistant assignments to ensure efficient back-office operations and completion of required duties.
• Address back-office situations that require immediate attention in the absence of the Health Center Manager.
• Facilitate ordering of back-office supplies including pharmaceutical, medical supplies, laboratory supplies and patient education materials according to HealthPoint procedures and timetables.
• Facilitate communications among the Medical Assistant staff regarding procedures, changes, clarifications, and distribution of pertinent materials.
• Coordinate patient tracking including, but not limited to, pap smears, immunizations, and laboratory.
• Facilitate Medical Assistant small group meetings as needed.
• Assist the Health Center Manager and Lab/Clinical Support Supervisor with new employee orientation and on-going training of Medical Assistants.
• Prepare and maintain exam rooms, laboratory area and lavatory with supplies before the start of the day, at the end of the day and as needed throughout the day.
• Room and prepare patients for exams including chief complaint and vital signs and request reports needed for patient care.
• Provide assistance with patient exams, minor surgeries and medical procedures.
• Perform laboratory procedures including, but not limited to, venipuncture, hemoglobin, rapid strip, urine chemstrips, microscopic, wet mounts, blood glucose and pregnancy tests.
• Perform diagnostic and therapeutic procedures including, but not limited to, injections, vaccinations, EKGs, spirometry, audiometry, and nebulizer treatments.
• Triage patients for appointments.
• Respond to calls from patients
• Order medication and medical supplies for the clinic.
• Ensure lab specimens are properly labeled, recorded, and sent to appropriate outside laboratory.
• Complete laboratory control sheets according to HealthPoint procedures.
• Fill out lab, x-ray, and referral forms according to HealthPoint procedures.
• Provide instructions to patients on the use of medications as directed by the Provider.
• Provide telephone refilling of medications.
• Record medication refills in patient charts.
• Follow up with patient on prescription refills.
• Process all pharmacy requests.
• Schedule and track referral appointments.
• Provide instruction in home care and give general health information as directed by a provider.
• Send out test result letters to patients and follow up with providers.
• Sanitize used equipment with appropriate sterilizing techniques.
• Provide liaison between receptionists and providers ensuring timely and orderly patient flow throughout the clinic.
• Follow established procedures for opening and closing the clinic each day.

Benefits

• Medical, Dental, and Vision for employees and their families/dependents
• HSA, FSA plans
• Life Insurance, AD&D and Disability Coverage
• Employee Assistance Program
• Wellness Program
• PTO Plan for full-time benefited and part-time benefited employees. 0-.99 years of service accrual of 5.23 hours per pay period. (pro-rated accruals for part-time benefited employees)
• Extended Illness Time Away of 40 hours (pro-rated for part-time benefited employees)
• 8 holidays and 3 floating holidays
• Compassion Time Away up to 40 hours
• Opportunity Time Off (extended time off for staff to invest in themselves) up to 8 weeks
• Retirement Plan with Employer Match
• Voluntary plans at a discount, such as life insurance, critical illness and accident insurance, identity theft insurance, and pet insurance.
• Third Party Perks Discounted Movie Tickets, Travel, Hotels, and more
• Development and Growth Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED