Medical Assistant Clinic

Scotland Health Care System in Laurinburg, North CarolinaLaurinburg, NC
Onsite

About The Position

The Medical Assistant Clinic position at Scotland Memorial Hospital - Family Medicine is a full-time role responsible for providing direct patient care under the supervision of a PA/FNP/MD. This role involves a variety of clinical and clerical duties aimed at ensuring efficient patient flow, accurate record-keeping, and high-quality patient care. The position requires excellent computer, communication, organization, and customer service skills, along with current Medical Assistant certification and BLS.

Requirements

  • Current Medical Assistant certification
  • Current BLS
  • Excellent Computer Skills
  • Excellent Communication Skills
  • Excellent Organization Skills
  • Excellent Customer Service Skills

Responsibilities

  • Bring patients to the nursing station, take vital signs (ht, wt, bp, p, resp, and temp) error-free, and record them in the EHR.
  • Review and update patient allergies in the EHR.
  • Obtain a brief patient history and record pertinent information in the patient’s EHR.
  • Review medical records and report any pertinent information to clinicians (e.g., lab, x-ray results).
  • Obtain laboratory specimens as ordered and perform necessary testing prior to the PA/FNP/MD seeing the patient.
  • Escort patients to exam rooms, prepare them for examination, and provide privacy.
  • Obtain lab specimens, perform blood draws, give injections, or perform procedures as ordered by the PA/FNP/MD, recording results into the EHR.
  • Identify emergency situations and notify the PA/FNP/MD immediately.
  • Assist PA/FNP/MD in emergencies, laceration repairs, or minor surgery.
  • Participate in ongoing PI activities to improve quality of care.
  • Perform other clerical duties as needed.
  • Provide clear, concise, and adequate information to patients regarding referrals, including date, time, location, and preparation required.
  • Check emergency medical supplies for expiration dates and report low quantities or expired medications.
  • Provide medical education to patients as directed by the PA/FNP/MD, review medications, and inform providers of refill needs.
  • Assist Patient Service Specialist with appropriate scheduling for visits.
  • Encourage use of the patient portal.
  • Check inventory weekly, keep inventory stocked, and rotate items.
  • Keep exam rooms neat and stocked with supplies, ensuring rooms are tidy before clinic opening, before a new patient is taken to the room, and checking for depleted/expired items at the end of the day.
  • Keep drug sample area neat, check medications for expiration dates monthly, destroy outdated medications properly, and rotate medications.
  • Prepare laboratory specimens collected daily for hospital courier pick-up.
  • Prepare laboratory/imaging results and patient notes received from outside sources for scanning into HIM, ensuring provider review and dating.
  • Report any STD or communicable disease to the local Health Department according to policy.
  • Follow up with patients who have abnormal lab findings.
  • Maintain proficiency in all procedures performed at the clinic, including EKGs and lab procedures.
  • Complete and maintain quality controls and calibrations as directed.
  • Clean the lab area daily, using disinfectant as needed, and keep it orderly.
  • Assist in maintaining an effective patient survey process.
  • Actively participate in performance improvement activities.
  • Perform CLIA waivered tests.
  • Possess knowledge of human growth and development through the life span and the ability to meet the needs of patients across all age categories.
  • Perform other duties as assigned.

Benefits

  • Competitive compensation
  • Family-friendly benefits including Paid Parental Leave
  • On-Site Childcare
  • Flexible scheduling
  • Exclusive savings programs
  • Career growth and advancement opportunities
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