Medical Assistant/Chiropractic Assistant

Health Star Clinic•Montgomery, AL

4d•Onsite

About The Position

We are a fast-paced, high-volume Chiropractic office, family-owned for over 20 years. We are well known throughout Montgomery and surrounding areas for our compassionate staff, exceptional customer service, and results-driven care. Our team operates with high standards, strong systems, and a patient-first mindset. We treat patients like family—and we expect our team to do the same. This is a high-energy, high-movement role. You will be on your feet, engaged, and interacting with patients throughout the day. The Chiropractic Assistant plays a critical role in patient flow, patient experience, and clinical support. You are responsible for: Ensuring patients feel welcomed, cared for, and guided through their visit Supporting doctors by collecting accurate patient information Maintaining a clean, organized, and efficient treatment environment Helping patients understand the benefits of chiropractic care and services This is not a passive role—you are an active part of the patient experience and clinic performance.

Requirements

NO CELL PHONE POLICY: Phones are not allowed to be visible or used on the floor or in front of patients
NO DRAMA POLICY: We maintain a positive, professional, team-focused environment at all times
MUST be a people person who enjoys interacting with patients
MUST be a fast mover and able to keep up in a high-volume environment
MUST be highly organized and naturally maintain cleanliness
MUST be coachable and willing to follow systems and training exactly
MUST have a positive attitude and high energy throughout the day
Strong communication skills with patients and team members

Nice To Haves

Experience in a medical or chiropractic office
Experience in a fast-paced, patient-facing role

Responsibilities

Greet every patient with energy, professionalism, and a welcoming presence
Provide superior customer service at all times
Escort patients to exam and therapy areas efficiently
Engage with patients and communicate the benefits of chiropractic care and services (once trained)
Help create a positive, high-energy environment in the office
Take and record basic diagnostic information: Blood pressure, Temperature, Height and weight
Prepare patients for examination and treatment
Support doctors with routine clinical tasks
Control patient flow and assist in keeping the office running on time
Monitor the waiting area and attend to patient needs
Distribute educational materials as directed by the chiropractor
Maintain accurate and organized patient records
Keep all areas clean, organized, and presentable throughout the day
Perform continuous spot cleaning during operating hours
Complete thorough end-of-day cleaning responsibilities
Maintain a consistently tidy and professional workspace
Follow all office systems and training protocols
Maintain strict adherence to HIPAA guidelines and patient confidentiality
Patient Flow Efficiency: Patients moved smoothly and on time
Patient Experience: Positive interactions and high satisfaction
Clinical Accuracy: Correct and consistent collection of patient data
Cleanliness Standards: Workspace and clinic maintained at all times
Engagement & Education: Ability to confidently communicate service benefits
Team Contribution: Supporting overall clinic efficiency and workflow