Medical Assistant, Certified - Toledo, OH

Vivo Infusion•Toledo, OH

2d•Onsite

About The Position

The Certified Medical Assistant supports clinic operations by assisting patients, providers, and nurses with administrative and patient-care activities. The role includes greeting patients and providing general medical support to help keep the facility running smoothly. The Medical Assistant delivers safe, effective, and compassionate care in accordance with applicable state and federal requirements, company guidelines and policies, and the employee’s scope of practice. The position also includes maintaining patient records and supplies, supporting front-desk operations, following infection-control practices, protecting confidential information, and participating in required meetings and emergency procedures.

Requirements

High school graduate or equivalent.
Medical Assistant certification.
CPR/BLS certification.
At least 6 months of clinical experience.
Outstanding communication and interpersonal skills, including the ability to communicate professionally and effectively with staff, patients, and physicians.
Computer skills for electronic recordkeeping.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.

Nice To Haves

Phlebotomy and laboratory processing skills.

Responsibilities

Perform patient-care activities in accordance with standards of practice.
Room clinic patients in person or virtually and update their charts with required information.
Communicate pertinent patient data to providers and nurses to support quality and continuity of care.
Oversee efficient turnover of examination rooms.
Assist providers in examination rooms as requested.
Collect, prepare, and submit ordered patient laboratory specimens as directed.
Administer injections and vaccines.
Obtain prior authorizations for prescribed treatments and document them.
Triage patient phone calls and messages and document them appropriately.
Order and manage supplies under the direction of the manager.
Clean and stock examination rooms using the approved facility disinfectant.
Assist in obtaining records required for patient charts.
Support front-desk staff as needed.
Communicate effectively and report patient issues as needed throughout the treatment day.
Follow company policies and CDC guidelines for infection control.
Immediately report unsafe conditions to the Clinic Manager.
Assist with proper handling and storage of hazardous materials.
Perform duties professionally and courteously, including working efficiently under tight deadlines and high work volume.
Participate in emergency evacuation procedures in the event of fire or disaster.
Maintain confidentiality of company and patient records and adhere to HIPAA requirements.
Comply with established company policies and procedures.
Participate in required staff, CQI, and educational meetings.
Request assistance or advice from a supervisor as needed.
Perform other duties as requested.