About The Position

The Certified Medical Assistant performs patient care in an ambulatory care setting under the direction of the physician and supervision of the lead nurse. The position supports clinical operations, patient communication, examinations and procedures, routine treatments, documentation, scheduling and specialty-care coordination while following Orlando Health policies and patient-safety standards. The office is located at 1335 Sligh Blvd Ste 200, Orlando, FL 32806. Orlando Health Medical Group is part of the Orlando Health system and serves patients through a broad network of physician practices and specialties.

Requirements

  • High school graduate or equivalent.
  • Successful completion of Medical Assistant training from an approved technical school, or five years of verifiable applicable work experience in a patient-care setting.
  • Maintain current BLS Healthcare Provider Certification.
  • Maintain current certification as a CMA from AAMA, RMA from AMT, CCMA from NHA, or NCMA from NCCT.

Responsibilities

  • Gather patient data through interviews and observation.
  • Help patients and families prepare for examinations.
  • Assist the physician during examinations and procedures.
  • Demonstrate competency in practice-defined tasks and skills.
  • Provide routine treatments and administer approved medication types.
  • Document patient data, treatments, procedures and patient education in accordance with Orlando Health and department policies.
  • Act as a liaison for patients by helping schedule specialty testing or consultations and providing scheduling information.
  • Process incoming and outgoing calls independently and professionally, using sound clinical judgment.
  • Communicate effectively and professionally with patients and family members.
  • Collaborate with administrative and operations staff.
  • Participate in quality initiatives, goal attainment and clinical-outcome improvement activities.
  • Follow Orlando Health and department policies, procedures, value statements and Commitment to Excellent standards.
  • Follow personal and patient safety practices and infection-control standards.
  • Maintain regular and punctual attendance and comply with Orlando Health policies.
  • Provide age-appropriate care and demonstrate awareness of medical/legal issues, patient rights, and regulatory and accrediting standards.
  • Use supplies efficiently.
  • Assist the business office with reception, scheduling and patient discharge as needed.

Benefits

  • Medical, dental and vision coverage.
  • 403(b) retirement savings plan.
  • Health Savings Account (HSA).
  • Flexible Spending Account (FSA).
  • Paid time off (up to five weeks to start).
  • Life insurance.
  • Extended Leave Plan (ELP).
  • Family Care for childcare, elder care and pet care.
  • Paid parental leave.
  • Pet insurance.
  • Car insurance.
  • Educational benefits, including tuition reimbursement and monthly payments to help pay down graduated school debt.
  • Free education programs and well-being services.
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