Medical Assistant, Certified

NorthLakes Community Clinic • Eau Claire, WI

12d • Onsite

About The Position

A Medical Assistant supports the delivery of whole-person quality care by engaging patients and all members of the care team to deliver patient-centered care. This position will work in the lab several days per week. Salary begins at $20.45 + per hour depending on experience.

Requirements

• Current Medical Assisting certification by national agency required.
• One-year certificate from college or technical school or completion of Medical Assistant program; three or more months related experience with; or equivalent combination of education and experience.
• Current CPR certification required for all roles.

Nice To Haves

• Candidates must reside within NorthLakes' service area at the time of hire and maintain residency throughout employment.
• Non-Certified Role: Three or more months related experience and/or clinical training preferred.
• Certification from an accredited agency within 12 months of hire is strongly preferred.
• Strong communication skills, organizational skills and time management skills.

Responsibilities

• Under the supervision of the medical provider, collaborates with the care team in the delivery of patient-centered care.
• The MA plays a key role in promoting access to care by removing barriers, engaging patients in preventative care and assisting them with their treatment plans.
• Participates in delivering whole-person quality care to improve patient outcomes.
• Participates in daily huddle and pre-visit planning with care team to address care needs effectively.
• Rooms patients, measures vital signs, such as pulse, temperature, blood pressure, weight, and height.
• Engages patients regarding current symptoms, medications, allergies and other health related information using standardized screeners, and update EHR.
• Prepares rooms and patients for medical exams and assists with treatments and procedures.
• Gives injections, tests and procedures (e.g., EKGs, blood tests) and may perform routine laboratory tests.
• Prepares charts for refill requests, responds to patients requests in consultation with medical providers and RN.
• Cleans and sterilizes instruments.
• Inventories and orders medical supplies and materials.
• Coordinates referrals including coordination with other departments and facilities to support follow up appointments.
• Reviews and understands immunization status of patients along with other preventative interventions, and assists teams in engaging patients around preventative care.
• Works with care teams and other staff in strategies for preventative care and improving patient health outcomes.
• Engages patients with their treatment plan and coordinates with other care team members to support whole-person care (e.g., RN, Community Health Worker,, etc.)
• Gathers relevant information about social drivers of health including social history, gender identity, to help deliver culturally informed care.
• Identifies barriers to wellness and helps coordinate assistance for patients (e.g., insurance, PAs, transportation, pharmacy, etc.).
• Helps assist with hospital admissions and outside referrals as directed by providers.
• Schedules appointments, maintains electronic medical records and documents all relevant patient information in the EHR.

Benefits

• Medical and dental insurance
• Employer paid group term life and disability
• Employer contribution toward Health Savings Account
• Flexible Spending Accounts
• Paid Time Off (PTO), Paid Holidays and Paid Leave Bank
• 403(b) with a 4% employer match
• Vision Insurance
• Supplemental Life, AD&D and Disability
• Tuition reimbursement
• Health and Wellness reimbursement program
• Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
• Partner of HRSA/NHSC loan repayment program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree