About The Position

The Medical Assistant-Certified (Float) supports patient care at assigned medical clinics to improve the overall health of the communities served. The role helps manage patient visits, prepares patients and exam rooms, assists providers with clinical procedures and patient education, and supports efficient patient flow. It also provides administrative and care-team support while following safety protocols and CHAS Health’s mission and core values. The position requires completion of an eligible medical assistant training program. Certification through AAMA, NHA, or NCCT is required within 120 days of hire, and Washington locations require a Washington State Medical Assistant–Certified credential. The role also requires BLS (CPR/AED), strong communication and customer-service skills, compassion for patients, and the ability to work effectively in a fast-paced team environment. The physical demands include standing, sitting, mobility, frequent hand use and reaching, communicating, and occasional climbing, balancing, stooping, kneeling, or crouching. Lifting is generally up to 10 pounds about half the time and up to 25 pounds less than one-third of the time; lifting more than 26 pounds is rarely required.

Requirements

  • Complete medical assistant training through an apprenticeship program registered and approved by the Washington Department of Labor & Industries, or through a college program accredited by ABHES or CAAHEP.
  • Obtain certification through AAMA, NHA, or NCCT within 120 days of hire.
  • For Washington locations, hold a Medical Assistant–Certified credential issued by the Washington State Department of Health.
  • Have excellent customer-service and oral and written communication skills.
  • Demonstrate compassion for patients and the ability to work well in a team environment.
  • Be able to multitask in a fast-paced work environment and anticipate future needs.
  • Have basic computer-user skills.
  • Have medical terminology knowledge and accurate spelling ability.
  • Hold BLS (CPR/AED) certification.
  • Commit to supporting a safe and respectful environment.

Nice To Haves

  • Previous experience in a community health clinic.
  • Experience with EHR.

Responsibilities

  • Greet patients, escort them to exam rooms, and inform them of delays.
  • Prepare patients for providers and anticipate provider needs to maintain efficient patient flow.
  • Perform phlebotomy and laboratory procedures as directed by a provider.
  • Perform and document injections and immunizations.
  • Keep exam rooms clean, stocked, and ready for patients.
  • Clean, prepare, and sterilize instruments.
  • Assist providers with procedures, examinations, and patient education.
  • Obtain prescription refills under the direction and authorization of a provider.
  • Manage appropriate patient referrals and required documentation.
  • Follow safety protocols, including safe handling and disposal of sharps, use of personal protective equipment, precautions for blood-borne pathogens, and general employee and patient safety.
  • Answer telephones, schedule patients, and support care-team members.
  • Perform other assigned duties, including supporting the CHAS Health Mission and Core Values.

Benefits

  • Annual milestone bonus for eligible employees: $500 for each year worked, up to $5,000.
  • Employer-offered medical, dental, vision, long-term care, and life insurance, subject to eligibility and criteria.
  • 401(k) with up to 6% employer match.
  • More than six weeks of annual paid time off for full-time employees.
  • Tuition assistance and student loan repayment.
  • Up to $7,500 annually for childcare through reimbursement.
  • CME and license fee reimbursement.
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