About The Position

The Medical Assistant Certified provides health care services to residents in behavioral health treatment, including assessing somatic conditions, delivering medications within the scope of practice, and helping create a favorable group climate for treatment. The role supports Pioneer Human Services’ Behavioral Health Division through administrative and supervisory tasks that help provide quality, cost-effective medical services to behavioral health clients. The position includes educating clients on health-related topics and supporting their health and safety needs according to their recovery stage and program policies. It also involves clinical procedures, documentation, coordination with interdisciplinary team members, assistance with nursing treatment and care planning, and maintaining a safe, clean, well-stocked clinical environment. The schedule is Friday through Sunday, 7:00 a.m. to 7:00 p.m. New hires typically start at $19.86–$24.82 per hour, depending on factors including location, experience, qualifications, and market conditions. A $1,000 sign-on bonus is offered.

Requirements

  • GED or high school diploma.
  • Washington State Medical Assistant Certification (MA-C).

Nice To Haves

  • Behavioral health or rehabilitation experience.
  • Six months of experience working as a medical assistant in a residential setting.

Responsibilities

  • Interpret and explain program policy to clients as needed.
  • Plan professional, therapeutic responses and interventions in client care situations.
  • Support clients’ academic and social education, including health education classes and individual instruction on topics such as medication self-administration, injections, phlebotomy, infectious disease prevention, nutrition, and nicotine.
  • Assess and report clients’ physical and psychological concerns and assist them in meeting health and safety needs in accordance with their recovery stage and program policies.
  • Administer medications within scope of practice and in accordance with RCW 18.360.050.
  • Assist with setting up client clinics and telehealth clinics.
  • Attend and participate in department staff meetings and other meetings as directed.
  • Coordinate with program staff, consultants, volunteers, and interdisciplinary team members; provide verbal and written shift reports.
  • Document observations, behaviors, physical symptoms, psychological needs, medication delivery, ongoing assessment needs, treatment progress, and health and safety issues according to program policy.
  • Contribute written observations to residents’ Individual Service Plans and review processes.
  • Participate in treatment plan implementation as directed.
  • Stock, maintain, inventory, and assist with ordering supplies.
  • Follow physician orders and receive and transcribe written physician orders.
  • Assist physicians with clinical duties and request nursing consultations.
  • Perform and monitor resident vital signs and urine drug screens.
  • Perform intramuscular and subcutaneous injections within scope of practice, TB testing, aseptic wound care, blood draws, and ear lavage.
  • Assist with nursing treatment and care planning.
  • Maintain a safe and healthy environment, including cleaning and disposing of equipment and supplies according to policy and procedures.
  • Maintain medication storage, place medication orders, and return residents’ medication according to pharmacy services policies.
  • Promote and model teamwork and collaboration with coworkers.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Flexible Spending Account (FSA)
  • Dependent Care Flexible Spending Account
  • Employer-provided life insurance
  • Accidental Death & Dismemberment (AD&D) insurance
  • Disability coverage
  • Front-loaded tuition assistance
  • Retirement plan
  • Employee recognition programs
  • Public transportation discounts
  • Employee Assistance Program (EAP)
  • $1,000 sign-on bonus
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