About The Position

Under the direction of a provider and as a member of the health care team, the Medical Assistant assists with coordinating patient examinations, treatment, and health care planning. The role also supports patient care and office operations by following established protocols, policies, procedures, and standardized workflows. The position may require floating or travel between physician office locations. The job adheres to the ethical and legal standards and behavioral expectations in the company’s code of business conduct and policies. Employees may have access to covered information, cardholder data, or confidential customer information and must protect it. Employees must comply with HIPAA privacy requirements and the company’s data security guidelines.

Requirements

  • High school diploma/GED or completion of a medical assistant program.
  • Employees who graduated from a medical assistant program within the past five years, or who can show one year of medical assistant work experience in the past three years, must complete certification training and/or attempt testing within 30 days of hire and obtain certification within 120 days of hire.
  • Accepted medical assistant certifications: NHA, AAMA, AMT, NCCT, or AMCA.
  • Additional employment requirements: American Heart Association CPR; Act 34 Criminal Background Clearance Certificate; Act 33 Child Abuse Clearance Certificate; and Act 73 FBI Fingerprinting Criminal Background Clearance Certificate.
  • Comply with the company code of business conduct, HIPAA requirements, privacy policies, and information security guidelines.

Nice To Haves

  • Associate’s degree.

Responsibilities

  • Assist in coordinating patient care under the supervision of a health care provider, using a team-based approach.
  • Prepare and room patients according to standardized workflows; obtain and document vital signs, patient information, history, tobacco and medication screenings, and social history.
  • Assist with depression screening tools and complete annual wellness visit screenings.
  • Review and update medication lists in the electronic health record (EHR); pend or cue up orders for age-appropriate screenings, prescriptions, refills, or other orders according to approved protocols, when applicable.
  • Perform back-office testing according to approved protocols and policies.
  • Assist providers with examinations and procedures; may serve as a scribe after additional training.
  • Follow up with patients at designated intervals using their preferred communication method and notify patients of test results under provider direction.
  • Prepare exam rooms and maintain appropriate medical-supply inventory in patient treatment areas.
  • Clean and sterilize instruments according to approved policy and manufacturer guidelines.
  • Perform assigned laboratory controls and equipment checks.
  • Administer and accurately document medications in accordance with policy and safe practice.
  • Document accurately in the EHR according to established standards and workflows.
  • Accurately perform clerical office functions and other assigned duties.
  • Float or travel between physician office locations if required.
  • Protect confidential information and comply with HIPAA and company information-security policies.
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