Medical Assistant/Certified Medical Assistant - Part-Time

Seward Community Health Center•Seward, AK

9d•$20 - $27•Onsite

About The Position

Seward Community Health Center (SCHC) is seeking a part-time Medical Assistant or Certified Medical Assistant (MA/CMA) for onsite work at our small community health center in Seward, Alaska. This position involves two 10-hour shifts per week, specifically on Fridays and Saturdays, year-round. SCHC is a federally-qualified health center dedicated to providing integrated, patient-centered primary care for individuals and families, aiming to improve access to quality, affordable healthcare in the Eastern Kenai Peninsula. We are looking for passionate individuals to join our team and contribute to making our community and SCHC a better place to live and work.

Requirements

High school graduate or equivalent.
Current certification as a Nationally Certified Medical Assistant (NCMA) preferred but not required.
Previous family practice experience preferred.
Excellent communication skills and willingness to work as a member of a team.
Possess current CPR/BLS certification or obtain within 30 days of hire.
Possess critical thinking and decision-making skills.
Willingness to learn and be part of a group committed to providing excellent care.
Excellent organizational skills.
Ability to perform multiple tasks simultaneously.
Strong computer skills, and ability to trouble shoot and work independently with a computer, especially electronic healthcare records.
Knowledge of medical terminology and equipment.
Ability to interact positively with patients, visitors and other staff members.
Provide for absolute confidentiality in all Seward Community Health Center matters.
Ability to work independently and use good judgment in work prioritization.
Ability to complete difficult/complex tasks.
Ability to follow oral and written instructions.

Nice To Haves

Current certification as a Nationally Certified Medical Assistant (NCMA)
Previous family practice experience

Responsibilities

Provide direct clinical support to medical providers, clinic staff, and patients.
Assist healthcare providers before, during, and after examinations.
Review and/or record patient medical history.
Coordinate patient care.
Review patient charts for upcoming appointments and identify patient care gaps (e.g., advance lab work, immunizations, referrals) using EHR and Azara DRVS.
Ensure provider has necessary chart notes from outside providers or labs.
Review patient vaccines in VacTrAk and reconcile with EHR records.
Prepare exam rooms and lab/med rooms daily.
Record temperatures of vaccine fridges & freezers.
Room patients for appointments (in-person or virtual) according to established workflows.
Prepare rooms with necessary instruments, supplies, and equipment.
Order labs, referrals, POC tests, vaccines, and DME as needed.
Assist healthcare providers during examinations and procedures.
Perform procedures within scope of practice (e.g., cleaning wounds, dressing wounds) with supervision.
Administer and assist with vaccinations.
Collect various specimens for lab analysis.
Perform Point-of-Care Testing (POCT) labs.
Escort patients to labs/waiting rooms for outpatient imaging/labs.
Ensure patients complete necessary paperwork.
Assist patients with scheduling follow-up appointments and labs.
Obtain prior authorizations for advanced imaging services.
Process and send specialist referrals.
Coordinate specialist visits with patients and update medical records.
Assist with home visits if scheduled.
Provide exceptional customer service following SCHC’s Patient-Centered Medical Home (PCMH) model.
Assist with Nursing Visits within scope of practice.
Maintain necessary supplies in the lab and exam rooms.
Organize and restock med room and supply room.
Notify administrative staff when printing room supplies are needed.
Screen initial calls from patients and front desk, consulting with provider or nursing as needed.
Address medication refills, questions, and concerns within scope of practice.
Notify patients of normal lab and imaging results per provider notes.
Process chart notes from outside providers and update EHR.
Send reminders to patients for appointments, labs, and referrals.
Complete patient follow-up calls.
Answer or forward patient messages to provider or nursing staff.
Address EHR chat messages and return patient calls.
Keep accurate patient medical records and ensure external reports are filed and organized within EHR.
Maintain well-supplied exam rooms and perform necessary cleaning and maintenance.
Maintain a safe, secure, and healthy work environment.
Protect patient care information by following HIPAA regulations.
Advance job knowledge by completing annual continuing medical education (CME).
Enhance SCHC's reputation through ownership, accountability, and quality improvement initiatives.
Maintain hot pack supplies and check equipment monthly.
Sterilize and process instruments, and order replacements as needed.
Maintain autoclave on a weekly basis.
Participate as an active member of a working committee.
Assist in the training of new Medical Assistants as assigned.
Assume responsibility for the training of new Medical Assistants with supervision (Level 2).
Perform unsupervised procedures within scope of practice (Level 2).
Oversee ordering and stocking of supplies, including DME (Level 2).
Notify patients of abnormal lab and imaging results per provider notes (Level 2).
Obtain prior authorizations for services (Level 2).
Independently complete Nursing Visits within scope of practice (Level 3).
Monitor and address additional support staff pools in EHR (Level 3).
Screen more complex patient calls and concerns (Level 3).