Medical Assistant Certified II - Vascular - Full-Time

Erlanger Health System•Chattanooga, TN

9d•Onsite

About The Position

The Medical Assistant Certified II is responsible for direct and indirect care of patients under the direction of an RN, LPN, physician, nurse practitioner or physician assistant. The Medical Assistant Certified II assumes a leadership role to support a designated physician(s) clinic(s) ensuring effective and efficient day-to-day operation, including scheduling and patient flow. The MA-C II serves as a leadership resource to other Medical Assistants for clinical activities; provides direct assistance to individuals and teams when staffing needs demand same. Performs various administrative tasks to support the physician's and clinic's needs. Take appropriate action to address and resolve concerns within delegated authority. This position is responsible for scheduling surgical procedures for BEH, TC Thompson, Erlanger North and Erlanger East, and scheduling pre-admission testing procedures for BEH surgery. This person must be able to exercise superior communication skills and filter a vast amount of information accurately, with a working knowledge of CPT, DRG and ICD9 codes, and the ability to interface effectively with patients, physicians, and all other levels within the organization. This position is involved in a team-based approach to care. Team members are trained to meet the highest level of function for their role as per the State of Tennessee/Georgia guidelines. Is trained and assigned (as per their role and responsibilities) to coordinate care for patients and is trained and assigned to support patients/families/caregivers in self-management, self-efficacy and behavior change. Is trained and assigned (as per their role and responsibilities) to manage the practices patient population. Participates in the practice's quality improvement process and performance evaluation.

Requirements

High School diploma/equivalent.
Completion of an accredited (or in process of accreditation within 2 years) Medical Assistant Program or completion of a governed Medical Assistant program or completed equivalent military training. Or one year of Clinical Medical Assistant experience within the last 5 years.
BLS completed prior to going to the unit/ department and maintained going forward.
Clinical Medical Assistant Certification.
Demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in physician practice.
Demonstrate knowledge of the principles of growth and development over the life span.
Able to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his or her age-specific needs.
Able to provide the care needed as described in the units' policies and procedures.
Superior communication skills.
Ability to filter a vast amount of information accurately.
Working knowledge of CPT, DRG and ICD9 codes.
Ability to interface effectively with patients, physicians, and all other levels within the organization.

Nice To Haves

Phlebotomy skills
Medical background
Current CPR

Responsibilities

Direct and indirect care of patients under the direction of an RN, LPN, physician, nurse practitioner or physician assistant.
Assume a leadership role to support a designated physician(s) clinic(s) ensuring effective and efficient day-to-day operation, including scheduling and patient flow.
Serve as a leadership resource to other Medical Assistants for clinical activities.
Provide direct assistance to individuals and teams when staffing needs demand same.
Perform various administrative tasks to support the physician's and clinic's needs.
Take appropriate action to address and resolve concerns within delegated authority.
Schedule surgical procedures for BEH, TC Thompson, Erlanger North and Erlanger East.
Schedule pre-admission testing procedures for BEH surgery.
Coordinate care for patients.
Support patients/families/caregivers in self-management, self-efficacy and behavior change.
Manage the practice's patient population.
Participate in the practice's quality improvement process and performance evaluation.