About The Position

The Medical Assistant Certified is a multi-skilled clinical professional that provides indirect and/or direct patient care within the scope of practice and in alignment with the standards of excellence and quality. Under the direction of the provider, the Medical Assistant contributes to the completion of the patient’s chief complaint (including, but not limited, to respirations, blood pressure, pulse oximetry, height, weight, and temperature), documents patient/family needs, participates in planning and implementing care for patients, and administers ordered medications (oral, injection, topically, etc.) within the Medical Assisting scope and state guidelines. This role may also involve front desk workflows such as managing My Chart requests, patient registration, scheduling, phone triage, cash handling, and check-in/check-out. The position requires following up on orders, appointments, referrals, and follow-up visits, collecting co-pays, ordering supplies, tracking referrals, labs, and diagnostic tests, and disposing of contaminated supplies.

Requirements

  • Active Medical Assisting certification from one of the following: Certified Medical Assistant (CMA); American Association of Medical Assisting, Registered Medical Assistant (RMA); American Medical Technologists, Certified Clinical Medical Assistant (CCMA); National Healthcareer Association (NHA), Nationally Certified Medical Assistant (NCMA); National Center for Competency Testing (NCCT), Nationally Registered Certified Medical Assistant (NRCMA).
  • If incumbent is unable to obtain MA certification, an Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable (not accepted in the state of South Carolina).
  • BLS Basic Life Support, American Heart Association (required at hire for Roper St Francis Healthcare locations; preferred at hire, required prior to independent patient care at BSMH).
  • High School/GED (required).
  • Strong oral and written communication skills.
  • Ability to collaboratively work with patients, families, and teams within a high-volume environment.
  • Medical terminology.
  • Attention to detail.
  • Ability to multitask.
  • Ability to use standard office equipment (i.e. computer, copier, phone, fax machine).
  • Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.

Nice To Haves

  • Completion of an accredited Medical Assistant post-secondary education program (preferred in all states except South Carolina).
  • In South Carolina, completion of one of the following is required: An accredited Medical assistant post-secondary education program, A Career and technical education health sciences program approved by the South Carolina Department of Education, A medical assisting program provided by a branch of the United States military, A Medical assisting United States Department of Labor approved Registered Apprenticeship program, A Training program that is delivered, in whole or in part, by a health care employer that aligns to a nationally accredited certification exam.
  • Completion of externship or clinical lab training (preferred).
  • 1 year of recent Medical Assisting experience (preferred).

Responsibilities

  • Record patients' medical history, vital statistics, or information such as test results in medical records.
  • Interview patients to obtain medical information and measure their vital signs, weight, and height.
  • Prepare and administer medications as directed by a physician.
  • Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
  • Provide authorized prescription and drug refill information for pharmacies as directed by provider.
  • Explain treatment procedures, medications, diets, or physicians' instructions to patients.
  • Clean and sterilize instruments and dispose of contaminated supplies.
  • Perform routine laboratory tests and sample analyses.
  • Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
  • Help physicians examine and treat patients, performing tasks such as handing them instruments, giving injections, removing sutures, changing dressings on wounds.
  • Assist patient and provider with virtual health visits, including setup, pre-charting, patient preparedness, and troubleshooting.
  • Document in electronic medical records (EMR) accurately and appropriately.
  • Manage in-basket messages in the electronic health record (EHR) under the Provider’s verbatim instructions.
  • Travel to other facilities for providers or adjust hours to meet patient care needs as directed by the practice manager.
  • Maintain a safe and supportive environment by keeping the work area, exam rooms, and equipment in clean, orderly, and safe manner, ensuring availability and proper functioning of supplies and equipment.

Benefits

  • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
  • Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
  • Paid time off, parental and FMLA leave, and short- and long-term disability
  • Tuition assistance, professional development and continuing education support
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