Clinic Medical Assistant Care Coordinator Non-Certified or Certified

Bothwell Regional Health Center • Sedalia, MO

9d • Onsite

About The Position

The Medical Assistant Care Coordinator is responsible for patient care within the clinic environment. This role also involves assisting patients with managing their healthcare needs remotely via telephone or video calls. The Care Coordinator is trained to provide patient care for individuals from newborn to 105 years old. The position reports directly to the Director of Population Health.

Requirements

• High School graduate.
• Good customer service skills.
• Basic Life Support (BLS) required.
• Ability to communicate effectively and simply with every customer and co-worker.
• Ability to display a positive, courteous and friendly attitude toward all contacts.
• Ability to build good relationships with others based upon a sustained effort of mutual support toward common goals.
• Ability to exercise good judgment, reasoning and concentration to detail and to take personal accountability for all actions in carrying out job duties.
• Is customer focused and committed to Quality and Process Improvement with a strong desire to provide service excellence.
• Possesses and displays a strong knowledge and understanding of the standards of practice for their position including, if and when applicable, commensurate computer skills; population specific and general competencies; organizational skills, time and project management.
• Possesses a vigorous and enthusiastic desire to learn and to grow both personally and professionally, and to improve one's skills in order to deliver the best possible care for our customers.

Nice To Haves

• Prefer graduate of a Medical Assistant program, but not required.
• Certification as a medical assistant preferred.
• Minimum 1 year working as a medical assistant in a practice, preferred.
• Graduation from a medical assistant program may be substituted in lieu of the 1-year work experience.

Responsibilities

• Take vital signs; obtain medical history, give injections and immunizations as ordered by the clinic providers.
• Maintain required logs and information needed for quality control.
• Perform Medicare Annual Wellness (AWV).
• Work quality measures for improvement of patient care measures for MIPS/MACRA, HEDIS, individual payer source reports, registries in Meditech, and other resources to improve quality measures for the Medical Group, provider and patients.
• Collaborate with clinic providers and staff to strengthen data quality, collection, analysis, and reporting of health information.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED