Medical Assistant - Care Coordinator

CompuGroup Medical•Augusta, GA

9h•Onsite

About The Position

At CompuGroup Medical, we are building groundbreaking solutions for digital healthcare with the mission of revolutionizing how healthcare professionals produce, access, and utilize information. We are seeking a motivated and patient-focused Care Coordinator to support patients enrolled in Medicare’s Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) programs. This on-site role is not a traditional back-office Medical Assistant position. Instead, you will serve as a key point of contact for high-risk patients with multiple chronic conditions, helping them stay engaged, compliant, and on track with their care plans through structured outreach and monitoring. This role offers a stable Monday through Friday schedule with no evening or weekend commitments.

Requirements

Active National Certified Medical Assistant Required (To expedite the hiring process, please upload NCMA/NRMA credentials)
Minimum 2 years of healthcare-related experience
Minimum 1 year in related Chronic Care Management services
Strong communication and interpersonal skills
Comfortable with high-volume outbound calling
Strong documentation and EHR proficiency
Willingness to work on-site during regular business hours, Monday-Friday

Responsibilities

Make 50+ outbound patient calls per day using our phone system
Utilize multiple client EHR systems for documentation
Conduct monthly check-in calls for RPM and CCM patients
Review and monitor synced vital signs from RPM devices
Order RPM devices and educate patients on proper usage
Conduct structured health assessments
Follow personalized care plans tailored to each patient
Provide education on nutrition, exercise, medication adherence, and lifestyle choices
Track and document patient progress accurately and consistently