Medical Assistant-Behavioral Health
About The Position
GetWell Health System is seeking a compassionate, dependable, and motivated Medical Assistant to join our Behavioral Health team in Charlestown, Indiana. This position is ideal for someone who enjoys both patient interaction and clinical support responsibilities in a fast-paced healthcare environment. Our Medical Assistants play a vital role in supporting providers, coordinating patient care, maintaining efficient clinic flow, and helping create a positive experience for every patient who walks through our doors. If you are passionate about helping others, enjoy working as part of a collaborative healthcare team, and want to make a meaningful impact in behavioral health and patient care, we encourage you to apply.
Requirements
- High school diploma or equivalent required
- Knowledge of medical terminology and EHR systems
- Strong organizational, communication, and multitasking skills
- Ability to work efficiently in a fast-paced clinical environment
- Compassionate and patient-focused
- Organized and detail-oriented
- A strong team player
- Comfortable balancing clinical and administrative duties
- Professional and dependable
- Able to maintain confidentiality and professionalism at all times
Nice To Haves
- Medical Assistant certification preferred
- 1+ year of medical assistant or healthcare experience preferred
- Experience in behavioral health, primary care, addiction medicine, or specialty care preferred
Responsibilities
- Room patients and prepare them for provider visits
- Obtain and document vital signs, medical histories, medications, allergies, and chief complaints
- Assist providers with patient care coordination and clinical documentation
- Prepare exam rooms and maintain clinical supplies
- Assist with lab coordination, urine drug screening workflows, and specimen collection processes as applicable
- Administer injections and medications within scope of practice (if applicable)
- Monitor patient flow to help ensure efficient scheduling and reduced wait times
- Assist with referrals, prior authorizations, and follow-up care coordination
- Support providers with telehealth workflow preparation when needed
- Maintain accurate and timely electronic medical record (EHR) documentation
- Provide a calm, supportive, and respectful environment for behavioral health patients
- Maintain strict confidentiality in accordance with HIPAA regulations
- Recognize and appropriately communicate urgent patient concerns to clinical staff
- Demonstrate empathy and professionalism when interacting with patients experiencing emotional or behavioral health challenges
Benefits
- Competitive compensation and benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
