Medical Assistant, Behavioral Health

MONARCH•Raleigh, NC

1d•Onsite

About The Position

At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury. You Belong at Monarch You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you’ll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.

Requirements

High School Diploma (Required)
Certified Medical Assistant (CMA) - American Association of Medical Assistants, Registered Medical Assistant (RMA) - American Medical Techonologist
Medical Office Setting Experience | 2-4 Years | Not Required

Responsibilities

Helps patients by providing information, services, and assistance.
Verifies patient information by interviewing patient, recording medical history, and confirming purpose of visit (this includes demographics, insurance coverage, referral/prior authorizations, etc.)
Organizes the flow of individuals for appointments and accompany individuals to and from the treatment areas and notifies necessary staff of individuals arrival.
Prepares patients for appointment by taking blood pressure, weight, and temperature; and conduct medication reconciliation.
Saves doctors’ time by helping with office procedures.
Secures patient information and maintains patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; and keeping patient information confidential.
Schedules appointments; verifying times with patients; and preparing charts.
Respond to verbal and electronic requests for information and assistance using proper policies, reference tools and provider instructions.
Process prescription refills, and direct/instruct people we support and/or family members regarding prescription and treatment instructions according to the provider guidelines and orders.
Perform Medication injections to people we support as ordered in the electronic record by the medical provider and follow specific nursing protocols for each specific injection.
Perform urine drug screen testing for people we support when ordered in the electronic health record as ordered by the medical provider and follow specific nursing protocols for completion of each urine drug screen.
Maintains safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations.
Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.
Serves and protects the practice by adhering to professional standards; facility policies and procedures; and federal, state, and local requirements.
Enhances practice reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments.
Maintain trainings as required and requested.
Demonstrate knowledge of emergency procedures and assist in crisis situations.
Demonstrate knowledge of and comply with all agency policies and procedures.
Complete all other relevant responsibilities as assigned by the supervisor.
Driving and travel may be required.