Medical Assistant Apprentice

Intermountain Health • St. George, UT

1d • Onsite

About The Position

The Medical Assistant Apprentice learns the Medical Assistant trade while attending Intermountain Healthcare’s 21-week Medical Assistant Program. Apprentices receive classroom instruction and clinical rotations at various clinics, observing and practicing patient-oriented procedures under direct supervision and guidance from experienced medical assistants, practice managers, clinicians, registered nurses, or licensed practical nurses. Apprentices work with a mentor to review skills assessments, identify areas for improvement, and receive coaching. The role provides supervised experience with clinical and administrative tasks to prepare apprentices for work as competent Medical Assistants.

The program is scheduled to begin January 4, 2027, and end April 30, 2027. Apprentices typically attend classroom training two to three days per week and clinical rotations two to three days per week. The position is 36 hours per week, usually Monday through Friday, 8:00 a.m. to 5:00 p.m.; schedules may vary by clinic and may include evening or weekend shifts at InstaCare clinics. Attendance is essential: time off should not exceed two consecutive days or five total days during the program. Selected candidates must sign a one-year agreement; leaving the program or leaving before completing one year after the program may require repayment of the $3,325 program cost. After graduation, Intermountain will assist with finding full-time Medical Assistant placement in one of its clinics. The stated post-program wage for a full-time Medical Assistant position is $20.07 per hour.

The apprentice is expected to communicate clearly with the supervising team, follow the Code of Conduct and organizational values, engage with guidance, protect patient information in accordance with HIPAA, and contribute to quality improvement. The role requires solid computer skills and read-only navigation of electronic medical records. The apprentice observes patient information and vital signs, clinical procedures, patient testing and preparation, visit closure, and service recovery. They also assist with maintaining and stocking clinical areas and equipment, participate in training, evaluations, meetings, and quality-improvement projects, and escalate potential emergencies appropriately.

The apprentice program wage is a fixed $18.40 per hour and is not negotiable. The position is based at St. George Regional Hospital, Foremaster Building, in St. George, Utah, with clinical rotations in various clinics. A high school diploma or GED is required. Applicants must submit a resume and opt in to text messages for application communications.

Requirements

• High school diploma or GED.
• Aptitude for the Medical Assistant trade.
• Solid computer skills and ability to work within an electronic charting program.
• Ability to meet the program’s attendance expectations: no more than two consecutive days off and no more than five total days off during the 21-week program.
• Submit a resume and opt in to text messaging during the application process.

Responsibilities

• Maintain clear lines of communication with the supervising team.
• Observe patient-oriented procedures under the direction and supervision of experienced staff, and practice procedures only with direct supervision.
• Review skills assessments with a mentor, communicate areas of difficulty, and participate in coaching and practice opportunities.
• Use and navigate electronic medical records in read-only capacity.
• Support quality and continuous improvement across clinical rotations, including participating in Quality Improvement projects.
• Demonstrate customer-service behaviors and communication consistent with the organization’s commitment to quality, care, and concern for internal and external customers.
• Observe vital signs and other pertinent patient information while shadowing a mentor.
• Use, protect, and disclose protected health information in accordance with HIPAA standards.
• Observe procedures such as ear lavage, ECG, spirometry, injections, peak flows, pulse oximetry, breathing treatments, suture removals, wound dressings, vision and hearing tests, urine pregnancy tests, urine dips, blood glucose testing, and hemoglobin testing.
• Assist clinicians with procedures of varying complexity under appropriate guidance.
• Shadow patient lab, radiology, and other procedure or testing preparations, and observe visit closure and next steps such as labs, x-rays, referrals, and durable medical equipment.
• Learn the Medical Assistant trade throughout the organization and remain open to instruction.
• Observe patient service-recovery methods.
• Participate regularly in skills aptitude training and evaluations, staff and department meetings, and huddles.
• Maintain and clean exam and treatment areas, specimen-processing areas, and medical equipment with support from a mentor.
• Stock exam rooms, treatment and procedure rooms, specimen-processing areas, and nursing stations with support from a mentor.
• Escalate potential emergency situations to the appropriate level.
• Follow the Code of Conduct and organizational guiding principles and values.

Benefits

• The posting describes a comprehensive benefits package covering programs intended to support well-being across physical, mental, and spiritual health, and a culture that is healthy, happy, secure, connected, and engaged.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED